Job Description
The Vice President, Operational Excellence - Refreshments plans and delivers continuous improvement plans to reduce costs, improve performance, and shape our capabilities. Responsible to understand financial drivers and devise operations plans that optimize profit, cash flow, and meet the evolving needs of Aramark Refreshments. This leader will have oversight of supply chain, logistics, service, facilities, fleet and 3rd party management functions. The VP, Operational Excellence will develop strategies and deploy tactics to attain short- and long-term financial and mission-critical operational goals. An essential responsibility includes driving high fill rate and route and service optimization to ensure client service level targets in in every market we serve.
Job Responsibilities
Lower Cost: Identify opportunities to lower labor and operational costs while ensuring customer quality metrics are achieved. Work with senior leadership to streamline and improve current labor / route processes.Create Standardize Process: Develop and implement standardized and common processes to streamline and simplify operations. Create a Culture of Excellence: Demonstrate a willingness to take appropriate business risk to encourage the organization to set stretch goals, supporting innovation and creating ?possibility? mindset throughout the organization.Drive Service Improvements: Identify, develop and implement service improvements that improve our client retention and base business volume with appropriate metrics, accountability and reporting.Business Transformation Leadership: ability to develop business case from ideation through execution.Leverage Technology: Work closely with technical development teams to deliver features which are customer-focused, scale able, auditable and iteratively developedProject management: Responsible for delivery of a standardized project management methodology and tools that outlines critical path analyses, risk assessments, management plans, cost/benefit analyses, with related budget/costs and clearly defined ownership and accountabilities.People Management: Drive a flexible and highly responsive team culture that is able to respond quickly to the market needs.3rd Party Management: Manage and control performance, customer experience and delivery performance of 3rd Party Vendors through KPIs and SLAsStrong focus on quantitative data working with large datasets to enable the organization to efficiently scale through people, process, and tools.
Qualifications
MBA with a bachelor?s degree in business or engineering, preferred.Minimum of fifteen years operations management experience, preferably in a Direct Store Delivery (DSD) environment. Position requires 40% travel to various locations within the company in North America. P & L experience preferred multi site marketsExperience designing and successfully implementing supply chain and operational processes that produce growth while minimizing risk.Experience transforming an operations organization into a cohesive highly performing team required.Must be a strategic thought leader that can see the big picture, establish vision, and articulate a strong plan of execution.Demonstrated ability to create, set, and achieve strategic initiatives that specifically align with organizational goals.Must possess strong analytical skills and the ability to distill complex situations into actionable items.Must possess an open, collaborative working style that thrives in a global, cross-functional, matrix team environment.The ability to inspire, lead and motivate is imperative along with strong understanding of change management best practices.Skilled at designing and using KPI?s to provide actionable insights about the business.Experience assessing acquisitions and integrating operations post acquisition.Demonstrated good business acumen and decision-making skills.Demonstrated intellectual curiosity, responsibility, determination, creativity, flexibility, drive, and self-confidence
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.