Description
About this role
About BlackRock:
BlackRock is a pre-eminent asset management firm and a best-in-class provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets.
Team Overview:
At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $9 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Experience what it feels like to be part of an organization that makes a difference!
The Fund Distributor Services team (FD Services) is responsible for servicing intermediary relationships in support of the US Mutual Fund, Offshore Retail Cash and 529 product suites. Our scope includes daily operational support the intermediaries and intern business partners in support of the products. We partner closely with intermediary operations teams, transfer agents, vendors, as well as internal teams such as the Relationship Managers, Legal and Compliance.
We are a global team, supporting U.S. and Offshore based mutual funds, 529 plans, Closed End Funds, Retail and Institutional money markets and distributor partner oversight.
Responsibilities:
Lead the Dealer Services Team of 4 supporting US Retail funds, Offshore fund and 529Partner with transfer agents and sales and relationship teams to ensure a superior client experienceUnderstand the product offerings and successfully deliver outstanding client serviceKnowledge of DTCC/NSCC Mutual fund processingConduct on- site operational visits with top intermediaries distributing BlackRock domestic and offshore fundsParticipate in the agreement process with Contracts and Admin to ensure operational capabilitiesReview and approve Intermediary communicationsMaintain a team environment passionate about risk and controlsEngage Fund Accountants, Transfer Agents, and internal oversight teams to improve services and resolve open issues effecting intermediariesLead 529 Product Operational relationshipsProactive approach to continuous process improvements, collaborating across teams and functions and purposefully drive improvements and adoption of changes.Ownership and accountability for solving issues, and driving projects to successful completionQualifications:
10+ years' experience in the mutual fund operations area with experience in transfer agency or brokerageMinimum of 8+ years management experienceYou must have a deep understanding of intermediary and transfer agency operationsPrioritize relationship management skills - the ability to work with senior leadership, key clients and internal teamsSeek opportunities for enhancements or service initiatives and bring to completionPossess advanced Excel skills, including ability to write macrosMaintain strong interpersonal and customer service skillsWork both independently and in a group environmentBe detail-orientated as well as possess a sense of urgencyOther
Travel: SomeDirect Reports: YesLicenses: Series 7 and Series 24 preferred
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.