Description
Robert Half's client in Glendale, Arizona is seeking a Vendor Risk Manager. Under the direction of the Assistant General Counsel – Vendor Management, independently facilitate, support, and grow the credit union’s vendor risk management program to mitigate against vendor risks in alignment with enterprise risk tolerances. Responsible for management and supervision of the Vendor Risk Analyst I, II, and III to facilitate initial and periodic due diligence reviews of vendors through the collection, review, and preparation of executive summaries of vendor documentation and continuous monitoring of the credit union’s cumulative vendor risk profile. Assist business lines as needed with vendor risk activities along with reviewing and developing policies and procedures that support the growing credit union vendor risk management functions.
Duties and Responsibilities:
Directly manage, supervise, and provide professional development for the Vendor Analyst I, II, and III.
Sets the criteria for conducting vendor screening processes and performs initial and periodic due diligence reviews for credit union strategic vendors not otherwise assigned to the Vendor Analyst I, II, or III.
Maintains and manages the comprehensive schedule for vendor ongoing due diligence and performance based on risk rating and criticality.
Assigns reviews to the Vendor Risk Analyst I, II, and III.
Acts as an escalation point for the Vendor Risk Analyst I, II, and III.
Reports on and escalates risk issues to the Assistant General Counsel – Vendor Management.
Coordinates with management and key stakeholders regarding vendor risk and performance.
Develops and manages the continuous monitoring of vendors between periodic due diligence reviews for issues such as OFAC and UDAAP compliance.
Sets the criteria and manages the heightened level of summary documentation used by the vendor risk management function.
Maintains best-in-class data and matrix’s for monthly and periodic credit union wide reporting requirements.
Identifies, directs, and manages ways to improve risk and performance policies/procedures/processes, user experience, and systems involved in the monitoring and tracking of vendor risk with an emphasis on a risk-based approach that is consistent and repeatable across risk dimensions.
Maintains a thorough understanding of all relevant internal policies and external regulatory requirements applicable to credit union vendor risk management.
Cultivates a positive environment for direct reports and promotes a culture of progress ensuring day-to-day quality & risk mitigation is maintained through periods of strategic change.
Develops and provides assistance to other members of the department.
Actively bring a positive attitude and wide degree of creativity and latitude to each task as assigned.
Performs other duties as assigned.
Requirements
Experience/Skills: Seven years of experience in a vendor risk management related field. Seven years of experience with computerized vendor management system. Working knowledge industry specific rules and regulations including but not limited to the Bank Secrecy Act of 1970, Right to Financial Privacy Act of 1978, Fair Lending rule and regulations, Gramm-Leach-Bliley Act/Financial Services Modernization Act of 1999, California Privacy Rights Act of 2020, General Data Protection Regulation, National Credit Union Administration rules and regulations, Federal Financial Institution Examination Counsel best practices and handbooks, Consumer Financial Protection Bureau rules and regulations, and NIST standards. Ability to design/augment processes and implement change across the credit union bringing a concept to reality. Exceptional critical thinking and problem-solving skills; strong judgment, Relentless customer focus with the ability to conduct interactions with resilience, poise, and grace under pressure. Advanced knowledge and understanding of due diligence documentation including but not limited to standard controls documentations/reports, financial statements, systems diagrams, business continuity program statements, certificates of insurance, and privacy program statements. Significant analytical skills and strong organizational ability. Keen attention to detail. Ability to manage multiple priorities and projects in a fast-paced environment. Excellent and demonstrable oral and written communication skills. High emotional intelligence, good judgment, and sense of humor. Proficiency in MS Word, Power Point and Excel is required.
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