Home
/
Comprehensive
/
Vendor Performance Manager, Google Customer Solutions
Vendor Performance Manager, Google Customer Solutions-April 2024
Shenzhen
Apr 4, 2025
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Vendor Performance Manager, Google Customer Solutions

  Minimum qualifications:

  Bachelor's degree or equivalent practical experience.

  4 years of experience in sales, vendor sales management, or partner management in a sales or service environment.

  Ability to communicate in Chinese and English fluently.

  Preferred qualifications:

  Export industry experience.

  Experience with quality assurance processes, including conducting audits, facilitating calibration sessions, and using data to drive continuous improvement.

  Knowledge of Google Ads campaign building and optimization, especially for Builders, Upper Mass Market, and Scaled Onboarding roles.

  Familiar with digital advertising, Google Ads, and vendor agreement terms.

  Excellent problem-solving, project management, and communication skills.

  Excellent coaching, partnership development, and leadership skills.

  Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

  As a Vendor Performance Manager, you'll play a critical role in vendor sales management.You will be the principal stakeholder for a vendor management team, influencing and holding them accountable to deliver excellent sales performance and quality. You will be responsible for analyzing vendor performance and presenting key insights to Google sales leadership, and sharing best practices with vendor management and Google teams across global markets and lines of business. You’ll touch with ecosystem partners, customers directly to get firsthand insight as well as bring influence to the program’s external partnership.

  When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

  Develop regional acquisition strategy, inline with country strategy and customized for regional to best capture local uniqueness, balance short and long-term growth. Drive strategy alignment and implement across vendor partners and cross-functional teams.

  Enable vendor sales performance. Monitor sales performance metrics and share key market insights with Google leadership. Consult on vendor-led business reviews, ensuring performance diagnoses, mitigation plans, and follow-up to deliver results.

  Ensure vendor service quality against contracted service level agreements (SLAs) and KPIs, and holding vendor management accountable to make improvements.

  Build influential, trusted partner relationships with vendor sales management for Google, communicating expectations for delivering against program-specific agreement terms while providing appropriate support (e.g., product, tool, and process support and cascade central changes), best practices, and guidance.

  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Digital Network Exploitation Analyst - Level 3
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United
Federales Dallas - Line Cook
Company Overview Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative
Patient Care Tech
Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Care Tech with HCA Florida Palms West Hospital you can b
Crew Member
Crew Member (24001745) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our re
Autonomous Database Engineer (Cloud DBA & DevOps)
Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, sca
Crew Member
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC,
Shift Supervisor Trainee
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Security Management
Security ManagementJob LocationsUS-OH-WPAFBID2023-7596CategoryOtherTypeRegular Full-TimeOverviewCredence Management Solutions, LLC (Credence) is seeking Security Management in support of the Cyber Re
Structural Engineer (0-3 Years)
Company DescriptionAt Coffman Engineers, we serve as both prime consultant and sub consultant on projects large and small, including commercial, retail, institutional, government, industrial, and pro
Field Service Engineer
Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved