Job Description :
Role Title: US Spirits VMI Planner
Reporting to: Customer Operations Manager- US Spirits Open Markets
Band: 6
Diageo is a global leader in alcohol with an outstanding collection of brands including Johnnie Walker, Crown Royal, Bulleit and Buchanan’s whiskies, Smirnoff, Ciroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness!
Our performance ambition is to be one of the best performing, most trusted and respected consumer products companies in the world. We are proud of the brands we make and the enjoyment they give to millions. We are passionate about alcohol playing a positive role in society as part of a balanced lifestyle. It is central to our purpose to celebrate life, every day, everywhere!
Diageo is listed on both the New York Stock Exchange (Deo) and the London Stock Exchange (DGE). For more information about Diageo, our people, our brands, and performance, visit us at www.diageo.com. Visit Diageo’s global responsible drinking resource, www.DRINKiQ.com, for information, initiatives, and ways to share standard methodology.
Role Overview:
The Customer Operations US Spirits VMI Planner is responsible for inventory replenishment (VMI) into Distributor warehouses and minimizing Distributor out-of-stocks enabled by outstanding collaboration, proactive order management and strong Distributor engagement. Decisions are made daily based upon Distributor requirements in conjunction with optimizing service, cost, cash and quality. Exceptional communication skills are required as this position deals directly with the Distributors, Commercial Sales and Finance teams along with various internal teams (Supply Planning, Demand Planning, Logistics, Brand and Innovation).
Role Description:
Responsible for Distributor replenishment recommendationsServes as a single point of contact for DistributorsActs as the 1st point of escalation for Commercial/Sales teamsEnsures Distributor satisfaction through constant interaction with Distributor and internal cross-functional departmentsDrives continuous improvements in business processes via critical thinking, sharing of best practices, and ensuring appropriate alignment with cross functional teams
Decision Making/Top Accountabilities:
Maintain strong business relationships with key State, Commercial and Finance team contactsCreate a DRP/VMI plan which will generate recommended orders as well as feed the forecast for Supply PlanningCreate recommended orders for Distributor approvalManage and monitor finished goods inventory at distributor warehousesWork with logistics to expedite delivery of orders where neededProvide Distributor with information regarding order status and logistics issuesBalancing the demands of Sales and Supply Chain goals while maintaining excellent serviceLead regular collaborative meetings with internal and external partners to ensure optimal service
Financial Responsibility:
Ensuring the Distributor maintains appropriate inventory levels via accurate VMI Plans (NSV impact)The VMI Plan provides an accurate forecast signal to Supply, which influences finished good inventory (cash impact)Ensuring innovation orders meet expected timelines (NSV Impact)Identifies and maintains DPL opportunities (cash impact)Proactively handles and communicates service issues to minimize escalations (cash impact)
Key Outputs/Deliverables:
Monitor and ensure on-time flow of product from Diageo plants and 3rd party suppliersEnsure adherence to order guidelines and proactively recommend order management & process improvements to Distributors (i.e. route-to-market, order lead time, order quantity)Conduct a quarterly review of planning parameters to ensure alignment with Distributor requirementsProactively handle exceptions outside of the order process, including but not limited to Distributor issues, quality issues, and product transfersProvide insight into collaboration opportunities with our Distributors and see through to execution
Requirements:
3+ years of experience in Supply/SMR/VMI planning within the Beverage alcohol industry, fast-paced CPG company2+ years of Customer Operations experienceHighly motivated; enthusiastic, energetic, capable of working in a fast-paced environmentUnderstanding of logistics and inventory management conceptsProficient in Microsoft Office (Excel, Word, Power Point) and web-based applicationsStrong organization and planning skillsConfirmed analytical capabilities, strategic thought and problem solving skillsExcellent written, verbal communication and presentation skillsExcellent interpersonal skills - ability to work independently and in a team environmentDemonstrated ability to build strong customer relationships and manage customer expectationsAbility to interface with internal and external Distributors across various levels of the organizationAPICS affiliation a plus
Worker Type :
Regular
Primary Location:
Stamford
Additional Locations :
Job Posting Start Date :
2023-10-27
Salary Range:
Minimum Salary:
$69570
Maximum Salary:
$115950
At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.) The salary range displayed is the salary range for the role’s primary location.