Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description We are looking for a dedicated and detail-oriented Product Lifecycle Manager to join the Value-Added Services Portfolio Operations team. In this role, you will be responsible for designing, documenting, implementing, governing, and continuously improving the Product Lifecycle Management (PLM) framework. You will be the PLM accountable leader for the Value-Added Services line of business and will be collaborating across the different business units, and cross-functionally with global and regional counterparts within and outside product (i.e., finance, pricing, risk, commercialization, product development, client services).
Key Responsibilities:
Design and implement key processes, forums and metrics for each of the phase of the PLM framework (concept, plan, build, launch)
Participate in the global effort to automate each phase of the framework (e.g., approval workflow, knowledge management and repository, decision making, reporting, etc.)
Design and implement metrics to monitor the effectiveness of the PLM framework.
Produce insights, analyses and recommendations to improve the PLM process.
Partner with peers in other functional areas (e.g., finance, pricing, risk, commercialization, product development, client services) and across global regional teams to implement and improve the product lifecycle process
Lead ad-hoc strategic and operational projects, such as the automation of product roadmaps, and the development of value streams for each of the business units.
Collaborate with stakeholders to ensure seamless communication and effective management of expectations.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred qualifications:
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Prior work experience in management consulting and/or process engineering strongly preferred
- Strong system thinking capabilities and
- Superior analytic and problem-solving skills, with demonstrated intellectual and analytic rigor, attention to detail and ability to structure and conduct process and data analyses
- Ability to independently lead and manage complex projects with multiple workstreams across stakeholders at both senior and junior levels
- Demonstrated ability to convey key insights with data, strong storytelling capability, including building compelling narratives in PowerPoint
- Eagerness to work in teams with personnel of all levels to accomplish project objectives
- Personal presence and ability to clearly communicate compelling messages to senior level executives
- Strong interpersonal, leadership and collaboration skills. Strong team player
- Proficiency in agile development frameworks, Visio and PowerPoint.
- Comfort with ambiguity and constant change
- Payments industry experience preferred
Additional Information Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 146,900.00 to 191,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.