Job Description

　　The Vaccine Customer Team Leader (CTL) plays a critical role in establishing our company's customer focused initiative.

　　This is a field-based position that covers the Minnesota/Wisconsin district.Major workload centers in the district include Minnesota, Wisconsin and Eastern IA. Position may require up to 50% regular overnight travel per month.Travel (%) depends on the candidate's location within the district.The ideal location to reside is within the sales district.

　　Responsibilities include but are not limited to:

　　Leading and managing Vaccine Customer Representatives in identifying customer needs.Coaching representatives, overseeing training, and completing people management processes for Customer Representatives and effectively developing and resourcing his/her customer team to address customer needs.

　　The ideal candidate for this role will demonstrate the following behaviors and attitudes:

　　Strong leadership skills with experience leading teams through change and new challenges by applying situational coaching skills and using emotional intelligenceSelf-starter who is comfortable working in and leading a team through ambiguity and the capacity to see 'what can be' for this new organizationCommunicate with courage and candor as we evolve our engagement model for this customer segmentCustomer-centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with our broader organizationLeads by example by modeling flexibility, candor, and a willingness to respond during times of change while maintaining a positive attitudeDemonstrated account planning and management skills and strong collaboration with extended teams toward common goals

　　Position Qualifications:

　　Minimum Requirements:

　　BA/BS degree with 6-8 years of sales experience or a high school diploma with 10+ years of the following equivalent experience, with at least 4 years in pharmaceutical, biotech or healthcare industries preferredEquivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or Military experienceValid driver's licenseAbility to travel the amount of time the role requires

　　Preferred Education and Experience:

　　Minimum of (3) years experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizationsMinimum of (2) years experience working in Marketing, Managed Care, or Sales support areas within the Pharmaceutical industryExperience selling in the Pharmaceutical, Biotech & Medical Device IndustryPrevious Field Sales Management experienceCapable of establishing relationships and networks within a customer organizationVaccines experience

　　NOTICE FOR INTERNAL APPLICANTS

　　In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

　　If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

　　Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

　　Current Employees apply HERE

　　Current Contingent Workers apply HERE

　　US and Puerto Rico Residents Only:

　　Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

　　We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

　　EEOC Know Your Rights

　　EEOC GINA Supplement

　　Pay Transparency Nondiscrimination

　　We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

　　Learn more about your rights, including under California, Colorado and other US State Acts

　　U.S. Hybrid Work Model

　　Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

　　Search Firm Representatives Please Read Carefully

　　Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

　　Employee Status:

　　Regular

　　Relocation:

　　No relocation

　　VISA Sponsorship:

　　No

　　Travel Requirements:

　　50%

　　Flexible Work Arrangements:

　　Not Specified

　　Shift:

　　1st - Day

　　Valid Driving License:

　　Yes

　　Hazardous Material(s):

　　n/a

　　Requisition ID:R273613