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UX Team Lead
UX Team Lead-February 2024
Feb 21, 2025
ABOUT KINAXIS
Kinaxis® delivers the agility to make fast, confident supply chain decisions, so you can plan better, live better, and change the world.
1,001 - 5,000 employees
Technology, Software
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About UX Team Lead

  

About Kinaxis  

Kinaxis is the global leader in modern supply chain management. We serve supply chains and the people who manage them in service of humanity. Our software is trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. We combine our patented concurrency technique with a human-centered approach to AI to empower businesses of all sizes to orchestrate their end-to-end supply chain network, from multi-year strategic planning through down-to-the-second execution and last-mile delivery. For more news and information, please visit kinaxis.com or follow us on LinkedIn. 

  UX Team Lead

  

Location: Ottawa, Canada - Hybrid

  

The Opportunity

  As UX Team Lead at Kinaxis you will create delightful and meaningful experiences for our users. Your role is a blend of design leadership and creating designs. You will guide a dynamic team responsible for pushing the boundaries of what our enterprise solutions can achieve, ensuring our product is not only functional but also intuitive and transformative for our customers.

  We are committed to exceptional user experiences, and at the heart of our approach is Design Thinking, a methodology that fuels our creative process and product development.

  You will inspire skilled UX professionals, guiding them through a human-centric design process that encourages ideation, rapid prototyping, iterative feedback, and empathetic user experiences. You will be instrumental in crafting the ultimate user journey and overseeing projects from conception to delivery. 

  Join us in our mission to revolutionize enterprise software with unparalleled UX design, propelling businesses forward through smart, beautiful, and user-focused solutions!

  Learn more about the Kinaxis UX team and our user-centered design process:

  https://www.kinaxis.com/en/product-user-experience

  

You’ll get to do things like

  Lead, coach and mentor talented UX designers with a mindset rooted in Design Thinking, fostering an environment where ideas flourish and innovative solutions are born.

  Inspire a collaborative design process from ideation to execution, incorporating user feedback, and business requirements to create intuitive and transformative user experiences.

  Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.

  Drive the end-to-end design process, ensuring a consistent and intuitive user experience across all platform functionalities.

  Use a continuous improvement mindset and Design Thinking principles to refine our products and processes.

  Engage with cross-functional teams to integrate user-centered design methodologies across all product stages.

  Host and facilitate Design Thinking workshops and brainstorming sessions to solve user experience challenges.

  Craft user personas, journey maps, and storyboards to guide design strategies and decisions.

  Oversee the creation of wireframes, prototypes, and high-fidelity designs for comprehensive user testing and iteration.

  Learn and apply UX trends, best practices, and emerging technologies.

  

You’ll need the following

  Bachelor's or master’s degree in design, HCI, Psychology, or equivalent experience.

  5+ years of UX design experience with a strong portfolio showcasing your leadership in UX projects.

  2+ years of experience leading a UX design team.

  Proficiency in UX design and prototyping tools (e.g., Figma, Miro, Illustrator).

  Exceptional communication, presentation, and analytical skills.

  Expertise in facilitating workshops.

  Familiarity with agile UX methodologies.

  Excellent communication, storytelling, and presentation skills to effectively share the UX vision.

  A creative and strategic mindset.

  

And this will make you stand out

  The ideal candidate is a passionate champion for the user, with a proven track record of leading a team to deliver innovative, user-centered solutions.

  Experience conducting user research and usability studies.

  Experience working with complex enterprise cloud SaaS applications.

  Hands on experience with agile UX design practices.

  

What we have to offer

  Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.

  Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.

  Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.

  Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. 

  For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.

  Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

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