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(USA) Senior Manager, UX Design - Localization Leader for Digital Experiences
(USA) Senior Manager, UX Design - Localization Leader for Digital Experiences-November 2024
Sunnyvale
Nov 14, 2024
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About (USA) Senior Manager, UX Design - Localization Leader for Digital Experiences

  Position Summary...

  What you'll do...

  Powering the next retail disruption.

  Imagine working in an environment where one line of text can make life easier for hundreds of millions of people, and put a smile on their face. That's what we do at Walmart International. We're a team of 15,000+ UX'ers, software engineers, data scientists, and service professionals within Walmart, the world's largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates.

  To others, innovation looks like an app, service or some code - but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption.

  About the job

  We're looking for a Localization Manager to join our International Tech UX team. You will be responsible for overseeing and managing the process of adapting different products, services to specific regions or languages. You will be responsible for the localization strategy for different platforms. This role involves a range of tasks to ensure that the localized content is culturally appropriate, accurate, and effective for the target audience. It also requires working from our Sunnyvale office a minimum of two days per week.

  Show that you can...

  Provide guidance and mentorship to L ocalization E ditors and LQA specialists.

  Identify opportunities to g row the Localization team practice across Walmart.

  Create localization strategies that consider the market's demographics, language preferences, cultural nuances, and consumer behavior .

  Understand and s cope the resources necessary to execut e on the priorities for different teams.

  Develop scalable localization processes that enable teams to design global products that are culturally sensitive to different markets .

  Guiding Engineer and Product teams in the creation of scalable l ocalization processes .

  Partner with Engineering to improve our technical approach to internationalization .

  Ensuring that localized content is properly integrated into websites, applications, and other digital platforms, and is accessible and functional for users in the target market.

  Create and implement processes to ensure the quality and accuracy of localized content, including linguistic, cultural, and technical aspects.

  Identifying and managing localization service providers, such as translation agencies and freelancers, to ensure they adhere to the company's localization guidelines and deliver quality work.

  Regularly evaluating the effectiveness of localization efforts through key performance indicators (KPIs), user feedback, and market performance to refine the strategy and make improvements as needed.

  Ensure the creation and maintenance of linguistic assets: translation memories, glossaries, style guides, reference materials for the language/market of expertise .

  Guide the ongoing evolution of the L ocalization team,

  Communicate eff ectively with Content Designers, P roduct M anagers, T echnical Program M anagers , E ngineers, T eam leads, and stakeholders from a variety of disciplines .

  Articulate kindly your sound rationale to stakeholders about specific linguistic choices when needed .

  Prioritize and manage multiple projects simultaneously.

  Preferred qualification s .

  2 + years managing localization teams. M.B.A. is a plus.

  B.A./B.S. or equivalent 4-year university degree. Translation, linguistics, or similar field of study.

  5 + years of experience managing multiple languages for translation .

  Experience with the creation and implementation of localization strategies .

  Fluency in a second language aside from English.

  Experience selecting and managing localization vendors .

  Experience working in a global, cross-functional, multilingual team .

  Excellent written and verbal communication skills .

  Ability to influence cross-functional teams at all levels of the organization .

  Experienced user in e-commerce websites and apps, with knowledge of retail online platforms.

  Proven track record of translation and localization experience for software applications.

  At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

  You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

  The annual salary range for this position is $143,000.00-$286,000.00

  Additional compensation includes annual or quarterly performance incentives.

  Additional compensation for certain positions may also include:

  Regional Pay Zone (RPZ) (based on location)

  Stock equity incentives

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

  2 years' supervisory experience.

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area

  Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

  Primary Location...

  640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

  Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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