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US Program Manager
US Program Manager-March 2024
Amsterdam
Mar 19, 2025
ABOUT BOOKING.COM
Making it easier for everyone to experience the world
10,000+ employees
Consumer Goods & Services, Technology
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About US Program Manager

  About Booking.com

  Booking.com's mission is to make it easier for everyone to experience the world. To achieve this mission we are opening up new career opportunities to help us shape the future of travel. We believe that our human desire to explore the planet's beauty and discover more about other people and cultures will endure.The world is waiting for us. Together, we will be ready.

  Role Overview:

  The Program Manager is responsible for the governance and E2E program management of several streams of work (or portfolio's) within the US Business Unit. In this role you will partner with the various teams within ABU & TBU Departments to support, and proactively work with them, to facilitate the work occurring between them and other business units and centralized functions. You will drive the scoping of the project and eventually support the teams with the Business case creation. You will also identify key requirements needed from cross - functional teams and eventually external vendors.

  The Program Manager will ensure that the functional workload of the US BU is managed in a consistent manner, whilst working externally with the business units & central functions to build engagement and where needed governance over decisions needed for work to be signed off. The Program Manager will support the teams in identifying and managing the relevant dependencies in order to minimize the risks and the challenges.

  First and foremost, the Program Manager will ensure that the teams roadmaps/plans focus on agreed business priorities, dependencies and strategies, and they deliver against the shared objectives and main activities with key milestones that have been agreed upon.

   Key Job Responsibilities and Duties Lead independently: High complexity (strategic/ critical priority) end-to-end (E2E) project Multiple medium complexity projects with global impact (cross-functional) from scoping to execution, analysis, recommendation and implementation Portfolio manage program with multiple (medium complexity) projects Responsible with limited to no supervision to define scope, kick-off, manage and complete every phase of complex department programs, specifically: Drive vision for initiative/program towards clear business objectives, scope, requirements & success criteria Create clear planning documents and roadmaps together with involved teams and departments including setup and maintenance of dependency management Regular tracking and reporting status and progress of all streams of work, highlighting where required, risk/issues to governance groups or team members Enable teams & leaders to make quality decisions and support in prioritization exercises Maintain productive relationships with senior stakeholders (up to VP level) With limited supervision, finds opportunities to improve the impact & experience for our customers (internal or external), partners and our business, translating this into a business cases Collaborate with cross-functional team to identify & build action plans to improve the impact & experience for our customers, our business and our people Work in partnership with BUs, Corporate & Business Functions leadership to ensure resources are allocated to the right work, within headcount and P&L budget. Lead best practice behaviours within their Department on Project Management methodology and behaviours Role Qualifications and Requirements: Strong project management skills/experience including experience with a range of different methodologies and techniques. Preferably having a background in Agile Project management, PMI certification and / or LEAN Proven track record to independently lead high complexity (end-2-end) projects, drive multiple medium complexity projects and/or lead program portfolio of projects Have a solid business understanding, independently use quantitative and qualitative data to drive decision making Analytical skilled and mastering data handling and measuring success, ability to tell a clear story with data/insights Think holistically and be able to articulate long term vision for the project management craft and own programs Organisational change experience & mind-set Strong interpersonal skills focused on collaboration. Building and maintain lasting relationships and connections with diverse teams, across the organisation and outsid Influence and steer leadership, senior management and groups (up to Senior Director level). Can efficiently interact with VP level Ability to break up a complex problem into actionable and easy to understand solutions. Benefits & Perks: Global Impact, Personal Relevance

  Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards strive to make it easier for you to experience all that life has to offer on your terms so that you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include: Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam. Contribute to a high scale, sophisticated, world-class product and see the real time impact of your work on millions of travelers worldwide. Be part of a truly international fast paced environment and performance driven culture. Full relocation support to Amsterdam. We have fine-tuned this process by successfully relocating over 300 Technology professionals to Amsterdam in the last year alone! Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential. Discount on Booking.com accommodations with the "Booking Deal" including other perks and benefits. Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture. Diverse and creative colleagues from every corner of the world. Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave. Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country). Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and Booking.com wallet credit. Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership Pre- Employment Screening:

  If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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