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U.S. Patient Advocacy & Engagement Enterprise Head
U.S. Patient Advocacy & Engagement Enterprise Head-September 2024
Washington
Sep 22, 2024
About U.S. Patient Advocacy & Engagement Enterprise Head

  Site Name: USA - District of Columbia - Washington Dc

  Posted Date: Dec 19 2023

  To gain a comprehensive understanding of patient needs, GSK collaborates with diverse non-profit organizations such as Patient Advocacy Groups (PAGs), Public Health groups, disease agnostic non-profits (e.g., AARP), and advocacy-focused arms of Health Professional Associations.

  Our ambition is to build a more interactive, transparent, and trusting relationship with patients, care partners and advocacy organizations to improve the care experience for those we serve. To meet this ambition, we are establishing an enterprise-orientated, product-agnostic, strategic US Patient Advocacy function. This function will be responsible for strategy, planning, relationship management, and enabling activities. The US Patient Advocacy & Engagement (PA&E) Enterprise Head will report to the VP (Vice President), US Government Affairs and Public Policy and lead this newly established function in the US. As the US PA&E Enterprise Head, you will drive development of US PA&E strategy across prioritized disease states and will lead a dedicated team of strategic organizational leads and support roles, focused on understanding patient needs and fostering meaningful, collaborative partnership with patient organizations. This deep understanding of patient needs will allow GSK partners to support access to innovative vaccines and therapeutics. The incumbent will work with stakeholders in a highly matrixed environment. These partners/ departments include members of the US Commercial Leadership Team, US Business Unit Heads and Functional Vice Presidents, the global PA&E Head and national PAG (Patient Advocacy Groups) and public health group leaders.

  The role's responsibilities include the following:Development and execution of US PA&E ambitions, strategy, and plans across prioritized therapeutic areas in support of GSK's mission and goals, through partnership with Commercial, Medical, & Government Affairs.Establishment of mutually beneficial and collaborative relationships with prioritized US PAGs and community organizations, representing One GSK voice and establishing GSK as a partner of choice.In collaboration with partners, develop an enterprise-minded, strategic advocacy platform to shape the environment on behalf of GSK patients.Ensuring advocacy partnerships improve the care experience for patients by addressing barriers to care, closing treatment gaps, and measurably improving the understanding, prevention, and treatment of disease. Connection and collaboration within Government Affairs and Public Policy (GAPP) and with cross-functional GSK teams, including Medical Affairs, Commercial, Market Access, Legal, Compliance, Health Equity, and Communications to drive PA&E planning and patient-focus across the business.Representing GSK at conferences, workshops, and industry events to share insights and represent the organization's commitment to patient advocacy and engagement.Driving innovation to support PA&E and patient insight generation in the US LOC (Local Operating Company), including addressing unmet patient needs, clinical trial development and the creation of feedback loops with patients.Identifying, profiling, and prioritizing external Patient Advocacy organizations or patient-centered non-profits based on US PA&E strategy; Evaluating PAG & relevant stakeholder satisfaction metrics, feedback, and trends; identifying areas for improvement and implementing strategies to enhance PAG experience with GSK.Serving as single point of accountability for governance, controls, oversight, reporting, and risk management of PA activities; ensuring funding areas of interest are aligned cross-functionally and used to guide funding decisions; establishing process and risk management/controls for direct contracting with US patients.The US PA&E Enterprise Head will lead a team of Strategic PA Organizational Leads and Grants and Pipeline Managers. In this capacity the Head will be responsible for the following. Ensure team serves as an independent, enterprise-oriented, product-agnostic strategic function. Ensure PA activities add value to the company's development pipeline, increasing clinical success and positive reception of product by regulators and patient communities for better patient outcomes. Provide guidance, support, and mentorship to ensure the highest level of patient understanding and team development. Ensure alignment between PAGs engaged and team capacity, addressing any discrepancies through prioritization or resource allocation. Ensure the team acts as a single point of contact for the prioritized set of PAGs represented by the function. Ensure integration and strategic alignment with Business Units and cross-functional teams, across Clinical/Business Development, Medical Affairs, Commercial, & Global Patient Advocacy & Engagement, holding the team accountable Why you?

  Along with a demonstrated initiative, resourcefulness, and a results-oriented mindset, we are looking for professionals with these skills to achieve our goals:

  Basic Qualifications:Bachelor's degree - BA/BS5+ years pharmaceutical / biotech industry experience5+ years people managementPreferred Qualifications:

  If you have the following characteristics, it would be a plus:Master's degree in a relevant field (healthcare, life sciences, etc.).Demonstrated understanding of the Legal, Regulatory, and Compliance environments, as well as understanding of guidelines and best practices for patient advocacy and engagement.5+ years leading externally facing advocacy teams.Proven experience in leading patient advocacy and engagement strategy and initiatives in the pharmaceutical industry.Strategic mindset with the ability to align PA&E strategy and initiatives with organizational goals and priorities.Agile mindset with ability to adjust plans based on external or internal shifts.Strong executive presence with experience serving as a senior representative at external events.Experience leading matrix/enterprise-focused teams to deliver against business objectives.Communication and interpersonal skills, with the ability to build relationships and collaborate effectively with senior-level internal and external stakeholders.Demonstrated ability to drive continuous improvement and implement operational enablers for success.Demonstrated commitment to customer-focus and proven ability to develop impactful collaborations with external organizations.Deep understanding of industry trends and best practices in patient advocacy and engagement.Experience managing risk and ensuring adequate internal control frameworks are in place.Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees.

  Why Us?

  GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

  Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

  If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

  GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

  Important notice to Employment businesses/ Agencies

  GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

  Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

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