Overview

　　We are not just offering a job but a meaningful career! Come join our passionate team!

　　As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

　　We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

　　Compensation Package Includes:

　　Non-negotiable starting pay of $55,029.65/yearYou are also eligible for:

　　An annual bonus based on individual and enterprise performanceAnnual merit increasePlease note: This position has an anticipated start date of Monday, March 18, 2024.

　　Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team! Location: This position is open to candidates who live within 100 miles of Richardson, TX and in the state of TX.

　　Responsibilities

　　Who are we?

　　In State Farm Underwriting, we champion profitable growth by providing quality customer interactions and products through simplified processes, technologies and the excellence of our people. When you join our team, you will execute on our underwriting philosophy and fundamentals to serve the evolving needs of our customers. Our Underwriters are committed to assisting our State Farm agents and their customers. Check out what it's like to be an Underwriter!

　　Familiarity with company policies, forms, and endorsements is essential. All underwriters are expected to learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions within authority. The overall responsibilities of an Underwriter are to:

　　Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of business.Serve as a resource to our agents in support of company programs including loss mitigation, loss control, and marketing opportunities.Be responsible for proper pricing, placement, and termination of risk within assigned levels of authority as well as acceptance continuation.Communicate clearly and professionally through remarkable customer service skills.Contact Center - Serves as the primary contact for Agents and Agent team members who have questions regarding coverage, discounts, and billing. Through State Farm agents, our customers rely on us to provide accurate, timely guidance on their eligibility, their placement and their price:

　　Handle inbound calls/chats from agents, claims partners, policyholders or third-party vendors.Engage with customers to identify and address adverse situations.Review and process applications and/or policy changes according to established guidelines.Guide customers through navigating existing resources such as Rate Manuals, Underwriting Guidelines, Auto Answers, etc.Training Details: Training is extensive. Mandatory paid training will take place 8:00 am -4:30 pm Monday-Friday. The length of training depends on the function in which you are placed and varies between 6-15 months in total duration. Limited time off will be granted during the training. Please ensure you are able to commit to the mandatory training before applying. Schedules during training are subject to change based on business need.

　　Once training is completed, various work shifts apply depending on business need and the function where each employee is placed. Our team works in a shift environment between the hours of 7:00 am - 7:30 pm Monday-Friday, and may include holidays based on workload and job requirements. Schedules may change based on business need and will require flexibility.

　　Incumbency: Due to the extensive training, new team members are eligible for promotional opportunities after 12 months of service and 24 months for lateral opportunities.

　　Work Environment: This is a hybrid role, meaning you will work from home most of the time with some time collaboratively in office. For a successful work environment, you will be asked to have a reliable source of internet for your time working at home.

　　Qualifications

　　Our Underwriters are flexible regarding placement into any specific line of business and must be able to successfully complete training in order to provide a remarkable customer experience by demonstrating the following skills:

　　Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of businessServes as a resource to our agents in support of company programs including loss mitigation, loss control and marketing opportunitiesResponsible for proper pricing, placement and termination of risk within assigned levels of authority as well as acceptance continuationCommunicates clearly and professionally through remarkable customer service skillsHandles multiple computer applications while maintaining quality records in a fast-paced collaborative team environmentThrives on accountability to your team, your work and your scheduleBachelor's degree is strongly preferred