Trainer/Coach
Job Details
Job Location
1 PIERREPONT PLAZA SUITE 901 - BROOKLYN, NY
Salary Range
$65,179.00 - $66,179.00 Salary
Trainer/Coach
Trainer/Coach
Title: Trainer/Coach
Program: Talent Development & Support / Learning & Practice Proficiency
Report To: Director of Learning & Practice Proficiency
FLSA: Exempt
Salary: $65,179 - $66,179
Mission, Vision, and Pillars: https://www.graham-windham.org/about-us/mission-and-pillars/
Principal Objective :
Trainer/Coach will support staff in their professional development, with a particular focus on leadership and management skills and supporting excellent supervisory practices. Will also contribute to the ongoing culture of learning and skill building that involves our strengths-based approaches, including Solution-Based Casework, as well as other skills, practices, and models, safety and risk, and other evidence-based or evidence-supported models being implemented at Graham Windham.
The Trainer/Coach works throughout Graham’s programs and sites, in various modalities, to support its leaders and teams: formal classroom trainings, small groups, and one-on-one meetings. To meet individuals’ and teams’ needs in the hybrid work environment, they travel to sites as needed as well as meet via Zoom. They collaborate closely within the L&PP team, while building and maintaining partnerships with the programs’ staff to cultivate an understanding of their emerging needs
Duties & Responsibilities (but not limited to):
Develops and facilitates supportive platforms for supervisors, such as Network groups or types of peer support/discussion activities.
Develops training curricula and interactive workshops specifically related to leadership and management skills in response to performance needs through partnership with program leadership.
Implements and facilitates regular group and individual supervisory practice coaching sessions (including a standing schedule and by-request) toward proficient use of our supervisory framework and advancement of leadership aptitudes.
Leads the implementation and facilitation of Graham’s “Supervisory Leadership Academy” and potentially other learning material (e.g. online asynchronous courses like “Graham U.”)
Conducts trainings for newly hired and existing staff, which may include:
Safety and Risk
Trauma-Informed Care
Mindful Practice and Undoing Implicit Bias
Secondary Trauma and Wellness (Trauma Stewardship)
LGBTQIA+ Affirming Services/Spaces
Psychological Safety
Model-Specific Training, such as:
Solution-Based Casework Collaborative Problem Solving
Motivational Interviewing
Qualifications
Minimum Requirements:
Master’s Degree in Human Services, Social Work, Counseling, or related field preferred or Bachelor’s in the afore-mentioned fields with professional knowledge and experience with strengths-based approaches, Motivational Interviewing, or other similar evidence-supported practice models
At least 3 years' experience in child, youth, and/or family support programs preferred
Training and/or group facilitation experience required
Experience in a supervisory role (having direct reports) required
Experience in adult learning curriculum development required
Coaching certification preferred
Experience with developing of online coursework a plus
Quality assurance and data-based outcomes evaluation a plus
Familiarity with ACS, OCFS, and other relevant municipal and state agencies
Computer literacy, including Microsoft Word and Excel
Competencies:
Passion for training and coaching child-, youth-, and family-serving staff
Excellent interpersonal skills
Ability to manage multiple deadlines and priorities
Experience or ability to provide consultation to senior managers
Detail-oriented, with excellent written and oral communication skills
Must be hospitable, flexible, a team player, and have a passion for serving children and families
Knowledge or experience in approaches to improve equity and justice in biased systems
Willingness and ability to travel throughout NYC
Position Type Full Time Salary/Compensation$65,179 - $66,179 + Merit Pay + Benefits + Staff Development
Location (Hybrid Work Arrangement): One Pierrepont Plaza, Brooklyn, NY 11201
AAP / EEO Statement
The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. GW hires and promotes individuals solely on the basis of their qualifications for the job to be filled.