Tour Guide
Work Mode: Onsite
Location: Onsite at Kohler, WI
Opportunity
Contribute to advancing the Kohler Brand by assisting Kohler Design Center customers with an informational and educational Arts/Industry Factory Tour, KDC tour and a history tour. The purpose of which will help realize their kitchen and bath aspirations and influence Kohler sales across all businesses.
Specific Responsibilities
Strong speaking skills: must communicate with others to convey information effectively and graciously to our internal and external customers.Possess the ability to adapt to special requests.
Must have astute Public Relation skills and be able to address compliments and complaints effectively.
Be reliable, responsible, dependable and to full obligations to our internal and external customers.
Must be a team player who enjoys a challenge, works under their own initiative and at times under stress.
Maintain comfort by giving large group tours of the Kohler Design Center including the lower-level museum, and the Kohler Factories.
Prioritizing the safety of the guests when touring the different factories.
Describes features of interest and lectures concerning production processes, history of organization, and factory layout.
Help maintain and sanitize tour supplies.
Skills/Requirements
High School Diploma preferred
Strong customer service orientation, prior experience preferred
Self-motivated
Confident conversationalist
Pleasant phone presence
Prior Kohler product knowledge preferred
Physical requirements include sitting, standing, walking, bending, repetitive motion, reaching, and working both indoors and outdoors at some locations
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com .
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected] . Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and theEEO is the Law Supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .