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TikTok Trust and Safety Business Security Solutions Manager
TikTok Trust and Safety Business Security Solutions Manager-September 2024
San Jose
Sep 21, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Trust and Safety Business Security Solutions Manager

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  The Global Security Organization provides industry-leading cybersecurity and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

  TikTok is seeking a motivated, mission-oriented Trust and Safety Business Security Solutions Manager with strong business acumen, security experience, and the ability to design and influence security solutions across the Trust and Safety (TNS) division. As the TNS Business Security Solutions Lead, you will provide comprehensive, business-focused security guidance and will design security solutions that enable risk mitigation and remediate vulnerabilities related to content assurance, fraud prevention and protection of TikTok's users. You will be the technical security liaison between TNS and the Global Security Organization. In addition, you will help to understand and implement security initiatives and develop risk mitigation plans to maximize protection for the TNS department.

  Responsibilities:

  - Serve as the TikTok Trust and Safety subject-matter expert to assist the Global Security Organization in working to mitigate security issues, findings and vulnerabilities across the department.

  - Proactively engage with TNS stakeholders to understand their security needs and requirements; provide guidance and architect solutions for security-related decisions.

  - Spearheads and proactively manages the adoption of security-focused solutions and technologies, including the communication to TNS leaders on operational security risks, explanation of associated risks, development of mitigation strategies, and resolution options. Develop and implement business-specific information security strategies aligned with business objectives, regulatory requirements, and industry best practices.

  - Collaborate with cross-functional teams to ensure that security controls are implemented and maintained throughout the organization.

  - Participate in the evaluation and selection of security technologies and solutions to meet organizational needs.

  - Conduct targeted security awareness and training programs that are specific to TNS employees and contractors. Educate employees on information security best practices and policies.

  - Monitor and analyze security and business metrics and reports to identify trends, potential threats, and areas for improvement related to the business.

  - Stay up-to-date with emerging security threats, industry trends, and regulatory changes relevant to business requirements.

  - Other assigned duties as necessary to ensure excellent security services and risk mitigation across the business.

  Qualifications

  - Proven experience as a Business Information Security Partner or Business Information Security Officer or a similar role within the social media or technology industry

  - 8-10+ years of work experience, ideally in a security leadership role.

  - Bachelor's degree or equivalent work experience in security, privacy, compliance, project management, analytics from an accredited college/university or measurable knowledge/experience from proven industry, military, defense, or government operations.

  - Strong understanding and experience in the field of trust and safety with a focus on protection of a global marketplace, reputation, and user base from harm and misuse.

  - Flexibility to work across time zones and travel as needed.

  - Deep understanding of information security principles, compliance, frameworks, as well as the handling of incidents, breaches, and data protection.

  - Strong analytical skills with the ability to assess and mitigate complex security risks

  - Familiarity with security technologies, tools, and controls, including network security, application security, identity and access management (IAM), data protection, and incident response. Understanding of cloud security principles and experience with cloud service providers (e.g., AWS, Azure, GCP)

  - Excellent verbal and written communication skills, with the ability to convey complex security concepts to non-technical stakeholders, and leaders. Demonstrated experience teaching complex concepts by breaking them down into easy-to-understand pieces to increase adoption and provide solutions for common security scenarios.

  - Strong problem-solving and decision-making abilities, with a focus on balancing security requirements with business objectives

  - Knowledge of project management methodologies and experience leading cross-functional security initiatives

  - A self-starter that can manage and prioritize initiatives with strong organizational, project management, and analytical skills. Comfort working in a fast-paced environment and adapting quickly and flexibly to change.

  - Commitment to the highest ethical standards

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $147200 - $374400 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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