Home
/
Account Management
/
TikTok Shop - SMB Account Manager - Fashion
TikTok Shop - SMB Account Manager - Fashion-July 2024
London
Jul 18, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Shop - SMB Account Manager - Fashion

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the Team

  The UK Fashion SMB Team is responsible for the continued growth and development of the fashion vertical on TikTok Shop in the UK. The primary focus of the Fashion SMB Team is to manage over 500 active merchants and support their continued growth, as well as onboarding potential businesses: specifically targeting high growth new players and established UK enterprise brands. As TikTok Shop continues to shake up the traditional e-commerce landscape, this team will also play a big part in shaping the future developments of the shopping platform and the services it offers to both brands and customers.

  Responsibilities:

  - Supporting daily operations of 100+ merchants.

  - Identifying common (or uncommon) brand blockers and working cross functionally to develop solutions for them.

  - Utilising data proficiently to better understand pain points, formulate business requirements, identify opportunities and prioritise solutions.

  - Managing the merchant partnership experience from initial reach out through to launch/go-live on the platform.

  - Working closely with cross-functional teams (creator teams, marketing, product etc) to ensure merchants are setup for success on TikTok Shop.

  - Identifying and onboarding SMB fashion brands in the UK market.

  Qualifications

  - 5+ years of experience of relatable Account management.

  - specialising in category growth - at an online marketplace, e-commerce business or large retailer.

  - Expert knowledge of the fashion landscape, consumer demands, digital evolution, mobile transformation and e-commerce trends.

  - Excellent community management skills with the ability to prioritise top merchants on an individual basis.

  - Strong understanding of and experience in using social media platforms, especially TikTok, preferably in a professional capacity.

  - Practical experience in social commerce, content marketing and working with influencers.

  - Open for travelling for merchant visits.

  - A fast learner with a good sense of judgment and original thinking.

  - Ability to thrive in ambiguity and adjust quickly to change.

  - Excellent communication, presentation, analytical and data skills.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Director, Technical Sales, Global Named Accounts
Job Requisition ID # 23WD73806 Position Overview The Senior Director of Technical Sales for Global Named Accounts leads a team of technical solutions experts who help us grow business with our larges
SaaS Account Management Director - Remote
Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We're here to hel
Sales, Area Manager, Image-Guided Therapy (Michigan)
Job Title Sales, Area Manager, Image-Guided Therapy (Michigan) Job Description The Area Manager is responsible for leading the business development/acquisition activities to drive sales within assign
Strategic Account Manager - Benelux & Nordics
Job description Are you passionate about working with Enterprise customers and have experience with account management, customer success or SaaS sales? Do you enjoy working hand in hand with cross-fu
340B Enterprise Strategy - Operations Director
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
National Account Operations Manager
Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commer
Client Relationship Specialist - Carmel, IN
Salary: USD $41,400 - $61,400 / Year Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the s
NF Tech Operations Manager
Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be t
Digital Territory Account Manager
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital
Employee Relations Consultant
Love helping people build better relationships? Passionate about delivering great service? Believe that people are the backbone of any successful organization? We have just the role for you. Zendesk
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved