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TikTok Shop - Senior Risk Management Lead EU
TikTok Shop - Senior Risk Management Lead EU-March 2024
London
Mar 17, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Shop - Senior Risk Management Lead EU

  Responsibilities

  About Us

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the Team

  The Risk Management team is a global team responsible for ensuring that our E-commerce business can meet ambitious growth targets without exposing itself to unjustifiable risk, and can control risk efficiently and effectively. We apply a data-driven approach to tracking risk exposure, advising the business on its risk profile and implementing and optimizing the systems and processes used to control risk.

  Roles & Responsibilities

  1. Lead a team of risk management specialists to manage the risk profile of an E-commerce commerce business in the Territory;

  2. Develop and maintain (personally and across team) a deep understanding of the regulatory, legislative and political environment within the Territory as it relates to E-commerce. Key areas include (without limitation) consumer user protection, sustainability, data security, online payments and social responsibility;

  3. Develop and maintain (personally and across team) a deep understanding of our E-commerce product and operations, so that your team can provide guidance on operating issues, front- and back- end product functions and support rapid risk assessment within the business;

  4. Build a robust risk management framework including audit, crisis response, risk acceptance and documentation;

  5. Build a trusted relationship with cross-functional risk review teams (including legal, governance, PR and government relations);

  6.Handle the local aspects of major risk management and compliance projects in the Territory. Overall responsibility for following up on risk decisions for business programs and ensuring that business programs are issued under manageable risk conditions.

  Qualifications

  1. BA/BS degree or equivalent practical experience;

  2. Excellent project manager, stakeholder co-ordinator, planner and executor, capable of leading and mentoring team to do the same;

  3. Familiar with retail or e-commerce business;

  4. At least 10 years' working experience, preferably in commercial operations or risk control, for E-commence, other retail or related industry;

  5. Background in E-commerce, retail, logistics, 3C, fashion, food & beverage or similar core industries is a plus.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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