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TikTok Shop - Creator Management, Community/Event Management (Malaysia)
TikTok Shop - Creator Management, Community/Event Management (Malaysia)-November 2024
Kuala Lumpur
Nov 23, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Shop - Creator Management, Community/Event Management (Malaysia)

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  TikTok E-Commerce Creator Management Team's objective is to acquire and cultivate creators in a scaleable way to create E-Commerce content in TikTok. This role will require daily interaction with local creators.

  Responsibilities:

  - Source and acquire creators at scale to support e-commerce content

  - Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform

  - Provide ongoing support and training to creators to improve performance, and study key attributes of successful cases; Building courses/trainings to creators in line with global policies and local strategy

  - Ensure/secure resources for creator growth and development in collaboration with product team performance analysis;

  - Enhance the communication between users and improve stickiness, activity and loyalty of the user group, build up a positive community and incremental of contents.

  Qualifications

  - Bachelor's Degree or equivalent practical experience

  - 3-5 years of experience in social media/SNS community management, with a strong connection with micro influencers, will be a plus.

  - Have solid experience with offline event project management.

  - Familiar with different social apps and tools such as WhatsApp/Telegram/Discord

  - Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.

  - Proficient in English, Bahasa Melayu, as this position is required to support our local celebrity who speak Bahasa Melayu.

  - Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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