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TikTok Commerce - Project Manager (PMO), SMB
TikTok Commerce - Project Manager (PMO), SMB-January 2024
Seattle
Jan 19, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Commerce - Project Manager (PMO), SMB

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us:

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the Role:

  The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

  With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our E-commerce Operations team in the US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users. We aim to deliver high quality products together with a unique customer experience via TikTok.

  We are looking for a Project Management professional to join our Americas team to work directly with our TikTok Commerce AMS Operations senior leadership. This role is focused on Global to regional support. You will be involved in close collaboration with the Business Operations team in a dynamic global environment. Ability to be a strategic thinker, resourceful and be adept at problem solving are crucial. Ideal candidates should have experience with building out Project Management best practices (end-to-end) with the ability to think and execute big picture while developing a thorough understanding of strategy to drive success.

  Responsibilities:

  - Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.

  - Participate in the design and implementation of business operation management system and process, and provide strong support for the implementation of business strategy.

  - Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.

  - Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

  Qualifications

  - Bachelor degree or above, with 5+ years of experience in project management and working across global teams

  - Have strong management skills and management migration skills, leading cross-functional virtual and in-person teams across multiple departments and guiding task decomposition and implementation

  - Strong analytical, organizational, and interpersonal skills, combined with excellent verbal and written communication skills

  - Excellent cross-functional stakeholder management, trust building, and verbal/written communication skills are essential as well as proven ability to collaborate and foster relationships

  - Detail-oriented, with interest and proven ability to work in a fast-paced, multi-cultural and multi-functional environment

  - Self-motivated and highly skilled at guiding and aligning multiple stakeholders towards an outcome. Strong organizational skills and ability to improve team work efficiency

  - Ability to thrive in a fast-paced environment and manage a high-volume workload efficiently.

  - Possess company-wide influence, leading continuous innovation of internal project management methods that align with industry

  - Entrepreneurial spirit with strong leadership, who can develop and lead a new initiative from the ground up; thrive in ambiguity

  Preferred Qualifications:

  - Experience in building a project from scratch to finish is preferred

  - Previous working experience in leading tech or international companies.

  - Experience in budget management

  - Ability to remain calm under pressure and navigate a fast paced and ambiguous environment

  - Experience in a global, highly matrixed organization

  - Proficiency with spoken/written Mandarin Chinese is highly preferred

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $163020 - $334400 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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