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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.
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We are presently recruiting for the role of Therapeutic Specialist – Vision Care for Southwestern Ontario , reporting to Lisa Culley, District Sales Manager in Ontario for Vision Care. The candidate will be responsible for managing and leading business development in some of our largest customer key accounts in Southwestern Ontario. The product portfolio includes XEN Gel Stent, Lumigan RC, Restasis and Refresh Tears.
The Therapeutic Specialist – Vision Care for Southwestern, Ontario is intended to be the face of AbbVie to identified Key Accounts to continue to build on and develop the long-term customer relationships across the glaucoma and dry eye portfolio.
Position Overview:
The successful candidate will be responsible for cultivating relationships with existing customers and expanding awareness and use of focused AbbVie Vision Care products in Glaucoma and Dry Eye within the territory supporting our specialized Xen Gel Implant, Lumigan RC, Restasis and Refresh Tears.
Responsible for managing sales at the customer and hospital level in accordance with approved marketing plans and company policies, to attain or exceed the sales targets for the assigned territory.
Act as the customer expert and manager of the AbbVie commercial relationships with the External Experts.
Maintains a macro view of customer relationships and works cross-functionally within AbbVie to maximize sales results.
Works closely with multiple stakeholders, both internal and external, to ensure internal team members understand and effectively execute against the customer strategy and sales expectations.
Act in the best interests of AbbVie looking for areas of mutual interest to AbbVie and the Key Accounts. The Therapeutic Specialist – Vision Care for Southwestern Ontario identifies predictive and responsive opportunities to co-develop solutions within the Key Accounts
Proactively identifies challenges to effective customer interactions and ensures that the right internal processes are in place to overcome or mitigate them.
Act as thecore customer advocate within AbbVie (e.g. identifies customer’s issues, concerns and priorities)
Builds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sale
Responsibilities:
Responsible for developing trusting relationships with Key accounts and growing those relationships to ensure maximum share of glaucoma and dry eye portfolio
Developing account specific strategies in accordance with AbbVie’s guidelines and values
Collaborating with the AbbVie’s Medical team and AbbVie Institute’s Clinical Specialist in the field to optimize product knowledge and business training acumen
Develop comprehensive and strategic business plans in order to increase market share in the glaucoma and dry eye product portfolio
Conduct regular sales reviews of business territory performance externally and internally
Execute national marketing programs collaborating with internal cross-functional teams
Identify new collaboration & growth opportunities within existing Key Accounts, as well as identify new Key Accounts
Proficiently manage overall budget & resource allocation for the territory
Education, Experience & Competencies Requirements:
B.A. or B.S. degree or MBA combination of experience and education required A minimum of 3 years of Sales and/or marketing/or head office operational experience
Key Account Management experience valued
Experience in Medical Sales is required
A thorough understanding of the institutional/ Key Account healthcare sector preferred
Demonstrated track record of achieving and/or exceeding business results
Strong analytical and critical thinking skills
Strong business acumen and self-starter
Demonstrated leadership capabilities, listening and adaptability skills
Strong presentation and communication skills
Proven ability to effectively communicate cross-functionally within the company
Ability to effectively communicate with senior leaders both with customers & internally
Candidate must be fluent in English. Both verbal and written
Highly collaborative with a customer-centric mindset
Able to travel up to 50% of the time
AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.