Job Description
Work with broader business teams to collect and modify all needs and translate into EPICs/features/user stories which align with overall digital strategy, and work with technical architect and technical product owner on sprint cycles to find technical solutions including backlog management and prioritization
Responsible for PI Planning readiness in relation to the program backlog (top 10 features of PI Planning, customer journey maps)
Develop and maintain a product vision and 3-month roadmap
Owns 18–24-month Product Area software feature roadmap to achieve OKRs; Adjusts Product Area OKRs & roadmap based on external factors (e.g., channels, platforms, customer feedback)
Collaborates on the exit criteria for an Epic to be ready for Implementation in the Portfolio Kanban
Tracking features in the Program Kanban; Work with Solution Architect and LoB Head of Product to develop the Product Area Objectives and Key
Aggregate all input and insights relating to the assigned channels and serve as the voice of the brand/business, customer, and competitor to all internal and/or external stakeholders
Establish productive relationships with global business functions and be involved in relationship building and cultivation with internal and 3rd party service providers
Design integration and interaction with other online platforms, including other social platforms, e-commerce platform, etc. and work with technical teams and other relevant teams for implementation and improvement
Ensure smooth seamless customer experience in the product from other channels including WeChat ecosystem, digital e-commerce platform, etc.
Make trade-off decisions related to feature importance vs. technical feasibility and timing for a given development sprint cycle
Manage legal and regulatory compliance (partner with GM Legal & Privacy)
Effectively communicate strategy concepts and solutions to leadership to gain buy-in
Leverages market research & continuous exploration to continually understand customer & market needs (working with the CX team; Includes competitive benchmarking)
Work with relevant teams on entire design and construction on UI/UE/CX to achieve world class digital experience
Assemble and consolidate a winning team to help deliver on your goals and objectives
Additional Job Description
CET 6 or above English capability, TOEFL or IELTS would be preferred
Degree holder or equivalent, majoring in Strategy/Management/Digital Communication or relevant field
Knowledge of automotive customer facing channels and customer experience trends
Knowledge of DTC customer management focusing on online channels
Knowledge of digital product lifecycle management
5+ years of experience in digital product management, experience owning mobile APP product preferred
Experience leading teams
Experience of agile software development process
Familiarity with alternative business models and ability to apply to a range of opportunities
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
Our Company (https://search-careers.gm.com/en/working-at-gm/)
Our Culture
How we hire (https://search-careers.gm.com/en/how-we-hire/)
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.