Home
/
Comprehensive
/
Territory Manager
Territory Manager-March 2024
Bluefield
Mar 16, 2025
About Territory Manager

  Description

  Overview:

  The Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Aramark direct sales, customer satisfaction, route sales and credits.

  Responsibilities/Essential Functions:

  --Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory

  --Reports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager. If neither are present, will report to the General Manager

  --Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs

  --Assist in the new account installations as directed by Service Manager and/or General Manager

  --Manages day to day activities of customer service program(s) for the territory

  --Visit all required customers each quarter to review growth and service opportunities

  --Ensure RSRs respond to and resolve all service requests timely

  --Sets clear expectations for customer service and leads by example

  --60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)

  --Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously

  --Negotiate and secure renewal agreements with existing customers that protect pricing and profitability

  --Recruit, select and hire Route Sales employees

  --Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.

  --Delivers and participates in training to ensure customer retention and service goals are met

  --Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.

  --Attend meetings and complete necessary administrative work to improve customer satisfaction

  --Coordinate collections for accounts receivable

  --Protect and manage merchandise control processes

  --Promote and sustain a safety culture

  --Investigates and reports on all accidents or incidents, within 24 hours of notification

  Knowledge/Skills/Abilities:

  --Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.

  --Strong interpersonal, analytical, communication, and customer service skills.

  --Considerable negotiation skills.

  --Computer proficiency, including working knowledge of MS Office software.

  --Exposure to sales function preferred.

  --Considerable skills in management, human relations, and communication.

  Working Environment/Safety Requirements:

  --Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).

  --Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.

  --Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.

  --Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.

  Experience/Qualifications:

  --High school diploma or equivalent; Bachelor’s degree in related field preferred or equivalent experience.

  --Two years of service and route-based industry experience, with proven track record for growing customer accounts

  --Previous profit and loss accountability and/or contract-managed service experience preferred

  --Significant customer interface and service experience

  --Production planning, maintenance, or warehouse operations experience preferred.

  License Requirements/Certifications:

  --Driver’s license

  --Automobile insurance on personal vehicle

  Successful completion of criminal background, motor vehicle record, and drug screen checks.

  Open to relocation for advancement opportunities.

  Bluefield, VA

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
TSSCI Cyber Network Defense Analyst
Job Description An employer is looking for a TSSCI Cyber Countermeasures Analyst to sit at Fort Meade. This person is going to be responsible for being the subject matter expert of a specific system
School Bus Driver
School Bus Driver Location352 Concord Rd Sudbury, Massachusetts 01776 USPhone NumberCategoriesDriversReq IDJR367 School Bus Driver (Open) First for a reasonFirst Student is the largest school transpo
Cleaner
Overview Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Essential Functions Cleans and maintains buildings/facilities. Performs heavy cleaning dut
Retail Cashier Part Time
Req ID: 431465 Address: 7791 NW 47th Ave Ocala, FL, 34482 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive
Senior Member of Technical Staff
Job Description Cloud Engineering Infrastructure Development - Virtual Machine Control Plane At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team o
Special Education Teacher - Fortville, IN $45 Hourly
Special Education Teacher –Fortville, IN $45 Hourly Hours: 35 Location:Fortville, IN Start Date: asap $45 Hourly 23/24 school year, 6thgrade Requirements:IN SPED License The Special Education Teacher
Customer Service Associate
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec
Store Associate
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Merchandiser Stocker
Job Overview Merchandiser for Greater Moon Township, PA The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and o
Security Officer
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workp
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved