By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:WHY CHOOSE US?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!We are currently seeking a We are currently seeking a Full-Time -Telesales Specialist,BGST- This is a remote position, and you will need to be available to work in the Eastern Standard Time ZoneWHAT YOU NEED TO KNOW: The Telesales Specialist, BGST is responsible for selling Full-Service Training and Licensed Training Provider agreements to business customers seeking to train their employees and/or deliver Red Cross training courses to individuals inside or outside of their organization. This position will build customer relationships, maintain accounts, and continue to sell renewals and additional products or services to meet customer needs and provide a positive customer experience. This position will also cross-sell AEDs, AED accessories, and Red Cross Store products to business customers. All employees are required to perform their duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):Manage inbound calls and web-based sales inquiries from business customers.Convert leads into sales by acting as a consultant to help business customers determine the Red Cross courses and training plan that best meet their training needs.Develop sales quotes and provide product information to customers to answer questions and close sales.Manage sales pipeline and follow up with customers through outbound calls and email communications to maximize the conversion of leads into sales.Cross sell AEDs and AED accessories by probing for customer needs and positioning best AED solution.Prepare inputs to sales agreements and secure signed contracts or order forms for Red Cross Training Services and AED DevicesAccurately update all required information in Salesforce by following documented sales processesAdhere to existing guidance on obtaining appropriate approvals for all customer discounts, non-standard agreements, and special handling requests!Create and maintain customer relationships to secure repeat business including employee recertifications, new employee training, and training partner contract renewals.* Standard Schedule: The call center is open from 9:0