Role - Technology Lead

　　Technology - Network Operations

　　Skills - Wireless Networking (CISCO,ARUBA,MERAKI)

　　Location - London, UK

　　Technical skills Wireless Networking (CISCO,ARUBA,MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA DNS/DHCP/IPAM, Proxy. Subject matter expert in handling, DC Network - ACI, Fabric path, EVPN VXLAN, VMware NSX-T Nexus architecture. SME in handling routing and switching technologies and extensive knowledge in handling heterogenous network environment. Firewall , LB People skills Should be able to work with colleagues from different cultures and drive L1/L2 colleagues Ability to lead and drive P1, MI, trouble shooting calls. Soft skills

　　Deep experience in Customer Handling and stakeholder management. Understanding of service level management process, related agreements - SLA/OLA and workflow steps. Excellent Analytical and troubleshooting skill. Should have knowledge on ITIL processes - Incident, Change , problem management. Should be able to drive problem management end to end. Area of responsibilities Strong conceptual and troubleshooting skills in networking protocols- BGP, OSPF, TCP/ IP and security protocols- SSL, IPsec, VPN technologies Good skills in the integration of various systems in DC Network. Expert knowledge in Ethernet fabric technologies: Fabric Path, EVPN VXLAN, VMware NSX-T and OpenStack OVS. Manage escalations, be a trusted advisor for the customer and work closely with customers in defining solutions Advanced knowledge in network services like IPAM, DNS, SMTP, NTP, Load Balancing and others. Responsible to introduce new service delivery tools and redesigning the operational procedures Assurance of SLAs / KPIs / OLAs and service quality. Running the service operations in close cooperation with other IT process owners and service owners.