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Technology Business Support Coordinator
Technology Business Support Coordinator-November 2024
Bonifacio Global City
Nov 28, 2024
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Technology Business Support Coordinator

  About this role:

  Wells Fargo is seeking a Technology Business Support Coordinator. This role covers jobs that identify and analyze business needs, conduct requirement gathering, and define scope and objectives for companywide / business systems integrated with technology development and infrastructure. Covers jobs focused on developing data and/or system requirements, and implementing technical strategies and data solutions to meet the business needs.

  In this role, you will:Act as a first point of contact in providing solutions to technical issues for a business unit or work groupPerform duties of basic to moderate complexity, including provision of user access, assessing security administration issues, production support and troubleshooting, application maintenance, and monitoring or balancingReceive direction from supervisor and escalate non-routine questionsInteract with colleagues of the assigned business unit or work group for any technical issuesWork with technology partners to draft business requirements and user specificationsRequired Qualifications:

  2+ years of Technical Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationPosting End Date:

  30 Jan 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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