Overview and Essential Functions
Overview
Travel required; company provided generous Hotel and Food Per Diem and Company Vehicle.
Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for an Installer Fiber Technician to join our team and help connect America. Our Technicians are the face of our company. They are responsible for installing state of the art products to customers by exceeding customer’s expectations. We connect the world today with tomorrow’s technologies.
MDU Fiber to the Home Installers are the face of our company. North Sky Communications is currently looking for motivated individuals with a high attention to detail and excellent customer relations skills for in home installation.
Prior Construction and/or Framing background a tremendous plus! Prior leadership experience is a plus.
Travel is required and you must be willing and able to travel as needed. Company provides generous Hotel and Food Per Diem and Company Vehicle.
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Wire technician experience
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Knowledge of coax, CAT5, fiber optic installation a plus
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications
Who we are looking for…
You are at least 18 years old
You are authorized to work in the United States for this company
You have a valid standard Driver's License with a minimum of 2 years driving experience
You have an MVR record that is deemed acceptable by the company
You are able to maintain a safe work environment
You are able to work in all weather conditions
You are able to lift/carry 50 lbs regularly and up to 85 lbs as needed with or without assistance
You are able to work over-time; after hours; on weekends, for emergencies or on-call
You are able to carry a 28’ to 32' ladder from truck to pole
You are able to work in tight spaces such as a crawl space of a house
You are able to work 3- feet above ground level and in enclosed space Due to safety reasons, maximum body weight restriction must not exceed 350 pounds.
Physical Requirements:
Overhead lifting, climbing & carrying ladders
Working 3- feet above ground level
Must be able to lift 85 lbs.
Benefits and Company Summary
What you’ll get…
Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short and Long Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Education Assistance
Who we are...
We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others’ safety top of mind, and uphold the highest ethical standards.
Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 500 field offices and are unparalleled in scope and scale.
Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management. We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.