Overview

　　Working at Intuit:

　　Imagine a career where your unique experiences and creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized on Fortune's 100 Best Companies to Work For, Best Large Workplaces for Women, and at the top of Fortune’s World’s Most Admired Software Companies. Immerse yourself in our award-winning culture while creating break-through solutions that change the financial lives of more than 50 million personal users, 7 million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. We believe everyone should have the opportunity to prosper and we never stop working to find innovative ways to make that possible.

　　Combining organic growth with strategic partnerships, Intuit is expanding its social, mobile, and global footprint with products and services that are revolutionizing the industry. Our 8,000 entrepreneurial employees have brought more than 250 innovations to market, including QuickBooks, TurboTax, Credit Karma and Mailchimp, using big data and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

　　In a relaxed and fun, yet focused and results-driven environment, our university hires have excelled in their roles at Intuit. College hires have pioneered new innovative technologies and processes, built new business ideas, and developed creative campaigns to grow our business and to enter new markets.

　　Role Description:

　　We are looking for a highly motivated and tech-savvy Technical Writer Intern to join our team at Intuit. In this role, you will have the opportunity to develop valuable skills in creating technical documentation and instructional content. You'll work closely with team members to enhance the usability of our technical documentation and contribute to the overall improvement of the developer experience. This position may also help with content and communication for our development community and developing tools to present our documentation and publications in innovative ways.

　　We are seeking an individual who can think creatively, collaborate with product teams, and effectively communicate complex technical concepts with clarity, consistency, and simplicity – in a way that is both easy to understand and engaging.

　　If you are a self-starter with a passion for technology and you are looking to gain more experience in the field, this could be the perfect opportunity for you!

　　What you'll bring

　　About You​:

　　Pursuing a degree in technical writing, computer science, or a related field

　　Current enrollment in a degree-seeking undergraduate program, with an anticipated graduation date no earlier than December 2024

　　Exceptional written communication skills, with strong design aesthetics as it relates to the visual communication of information

　　Strong ability to write clear and effective technical content tailored for developer audiences

　　Able to work independently and cross-functionally, with the capacity to quickly learn new skills

　　Comfortable interacting with both technical and non-technical stakeholders

　　Knowledge of technical writing standards and familiarity with common style guides

　　Driven and a self-starter; curious and enjoys solving hard problems

　　Desire to work in a structured authoring environment such as DITA/XML, markup, or HTML

　　Familiarity with Git and GitHub

　　Experience using authoring/content creation tools such as Medium, Wordpress, Oxygen XML Editor, OpenGrok, etc.

　　Excellent organizational and time-management skills

　　Bonus:

　　Experience writing technical content, documentation, or tutorials

　　Experience or exposure to modern software languages (like React, Python, Java, JS) and use of APIs

　　Portfolio of writing samples, including examples of documenting complex systems for expert audiences

　　Background in development

　　Experience writing for systems without a GUI

　　Hybrid 2/week Toronto office.

　　Intuit’s Summer Intern Program:

　　Our summer intern program is not just fun but a learning experience as well with the ability to engage with leaders at Intuit. It's a launching pad into greatness. In addition to a competitive compensation, we offer our interns many perks to reward you for your brilliant work. Some of those include:

　　Work assignments that are critical to the business with written goals

　　Extensive training to jump start your career development

　　Exposure to our leadership team

　　Daily engagement with cross-functional partners

　　Visibility of career progression and growth

　　Reviews and written evaluations and the opportunity to be considered as a full-time employee

　　Opportunity to share what you've learned and teach your team

　　Social and networking events, including opportunities to learn from top leaders at Intuit

　　About Intuit, Inc.

　　Join our mission to Power Prosperity Around the World. At Intuit, we're building solutions to challenging financial problems for our 50 million customers. Through our products: QuickBooks, TurboTax, Credit Karma and Mailchimp, we’re helping consumers, small business owners, and the self-employed achieve their dreams of prosperity. From uncovering data patterns for how wealth is created, to designing conversational interfaces that deliver personalized experiences, we’re putting AI, ML, and an unrivaled set of data to work to help millions of people achieve financial freedom. Advance your skills in an innovative, diverse, and collaborative environment where technology makes an impact worldwide. Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. We’re dedicated to living our mission of powering prosperity, not just through our products, but through our social impact initiatives.

　　Discover what it’s like to be part of a team that rewards taking risks and trying new things. It’s time to love what you do! Check out additional career opportunities and join our Talent Community (https://www.intuit.com/careers/talent-community/) .

　　How you will lead

　　Specific responsibilities and projects will be assigned at the beginning of the internship and may include:

　　Assist the Developer Relations Team in creating clear and informative content that educates users of the Intuit Development Portal's features and functionality.

　　Develop clear and concise contextual/point-of-need help and learning content from documentation to technical blog posts

　　Collaborate with engineers, product managers, and other team members to gather functional details and obtain technical reviews for documentation.

　　Contribute to the improvement of existing documentation by providing valuable feedback and recommendations.

　　Participate in team initiatives to establish style and process guidelines for documentation creation.

　　Occasionally contribute to internal documentation and provide input into tool and usability decisions.

　　Plan, help write, and review documentation for new product features and functionality in collaboration with Engineering according to Intuit Development guidelines.

　　Partner with devs to fully understand their plans, processes, and institutional knowledge, and record it all for posterity.

　　Organize internal-facing documentation to onboard new developers and to help experienced developers find detailed explanations.

　　Identify documentation gaps and problems, prioritize them, and implement solutions.

　　EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.