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Technical Support Intern (Remote)
Technical Support Intern (Remote)-March 2024
Flexible / Remote
Mar 18, 2025
ABOUT CROWDSTRIKE
CrowdStrike is a leading cybersecurity company protecting customers from all cyber threats by leveraging its security cloud to stop breaches.
1,001 - 5,000 employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Technical Support Intern (Remote)

  CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers paid positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured program and supportive environment where they can ignite their passion for the future. Our University Program is designed to provide participants exposure to meaningful work that supports our mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!

   About the Role:

  As a Customer Success Intern at CrowdStrike, you'll make a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

  What You'll Do:

  You will be expected to work 40 hours a week on projects including, but not limited to:Monitoring, triaging and researching technical support requestsAssisting the CS Operations team in report creation and analysisCollecting feedback from internal stakeholders on process effectivenessDeveloping communications and digital content to engage customersWorking on pilot programs for major initiativesCreating customer facing health checks and reports What You'll Need: Currently enrolled in a 4 year university graduating between December 2024 and June 2025.An eagerness to learn through hands-on experience and collaborative projects specific to your internship field.Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees. Bonus Points: Experience with a data analytics or business intelligence platformCybersecurity or computer science major preferredScripting or cybersecurity backgroundProject management experience#LI-MS1

  #LI-Remote

  What You Can Expect: Executive Speaker Series & Tech Talks Fun socials and give-back events (e.g. virtual trivia, escape rooms, etc.) Development workshops to grow your soft and hard skills Networking opportunities with fellow interns and CrowdStrikers Owning impactful projects that move the company forward Working alongside a diverse and global team Assigned mentor and continuous feedback Participation in our Employee Resource Groups (ERGs) Access to our FalconFit Wellness Program and Employee Assistance Program Fun Slack channels (e.g. food, gaming, sports, pets, etc.) Paid holidays and 401k matching Remote-first culture Market leader in compensationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

  CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.

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