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Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN, MSP/MSSP
Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN, MSP/MSSP-November 2024
Santa Clara
Nov 13, 2024
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN, MSP/MSSP

  Company Description Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

  Job Description

  Your Career 

  As a Technical Sales Manager for SD-WAN, you will work with your sales partners to establish strong relationships with one or more target Managed Service Providers (MSPs) and partners, helping them to offer Palo Alto Networks’ products - specifically the Prisma SD-WAN/Prisma SASE to their customers, along with other products in our platform portfolio. Our TSM’s bring a deep technical understanding of  networking, routing and cybersecurity products, integrations and critical cyber threats facing our customers’  environments. You will build trust with our customers and teams, and help them build environments where our end customers feel (and are) secure. Based on learnings from your customer base, you will  provide valuable feedback and input to our product management teams on new feature requests and product improvements. 

  Your Impact 

  Establish yourself as a trusted advisor to product and engineering teams of the partners and customers, working with your Sales Account Manager and the MSP/MSSP partners that you are associated with, to execute and manage Sales strategiesArchitect and propose validated solutions for partners to provide SD-WAN and a full SASE offerings to their customers as a managed serviceIdentify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutionsWork closely with theater sales leadership to support sales in a strategic and tactical mannerCoordinate with other MSP & Ecosystem teams to help develop and nurture partners in whatever they need help with, to drive businessEnsure ongoing partner & end customer happiness, support and adoptionPursue continuous self-improvement and learning to maintain technical leadership of  applicable technologies (SD-WAN, SASE, data center, SDN, public cloud, security, networking, etc.)Understand and effectively differentiate against our top competitorsAct as the technical advocate for the MSP for any issues that require technical assistance and follow up with the MSP and the end-customer as needed through resolutionDemonstrate excellent verbal and written communication and presentation skills to manage interactions with customers, partners and other important parties Qualifications Your Experience 

  8+ years of work experience, ideally with relevant experience in technical Sales Engineering roles within the cybersecurity and/or networking fields5+ years experience working at or supporting an MSP in SD-WAN/SASE technologiesAdvanced experience with SD-WAN architectures in how MSPs and MSSPs operate and deliver SD-WAN solutionsAdditional technical capabilities to include from the followingWAN technologies - MPLS, MetroE, Leased Lines, BroadbandTunneling protocols - SSL/TLS, IPSec, GRE, DMVPNIP Routing - BGP, OSPF, Static, Network Address TranslationVirtualization technologies - ESX, KVM, Xen, Microsoft preferredNetwork security capabilities - IPS/IDS, Zone-Based Firewalls, Sandboxing, CASB, DLP, Zero Trust conceptsAgility to work within small creative teams as well as cross-functional teams Strong communication (written and verbal) and presentation skills, both internally and externally, with an ambitious attitudeBachelors degree (or higher or equivalent military experience) preferredAbility to travel up to 50% as needed Additional Information The Team

  SASE and SD-WAN technologies have taken center stage, and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers’ needs and win against the competition.  We’ve received validation from customers and analysts that our approach is visionary and compelling. 

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $192,000/yr to $264,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

  Is role eligible for Immigration Sponsorship?: Yes

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