Qualifications:5+ years of project, program, or business analysis experience, including a minimum of 2 years of experience with change management.Strong process orientation and a solid understanding of organizational change management principles, methodologies, tools and best practices. Prosci or other change management certification or designation is desired.Experience with project management approaches, tools and phases of the project lifecycle.Track record of on-time, on scope, high quality implementations.Self-motivated with the ability to exercise independent judgment with minimal direction from senior management.Ability to coordinate activities within cross-divisional and cross-functional teams.Ability to adapt quickly to changing priorities and assignments.Excellent verbal, written, and presentation skills; in particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally.Excellent active listening skills.Well-honed influencing skills; ability to negotiate and gain consensus between organizations where competing priorities exist.Candidate must have demonstrated and be prepared to exhibit extensive initiative and ownership of project success.Ability to analyze complex situations, set goals and objectives, and manage situations to satisfactory completion.Able to break-down ambiguous or complex tools and/or processes into understandable or manageable chunks to drive user adoption and satisfaction Collaborative and flexible, able to draw together and work with cross-functional and geographically dispersed teams.Curious and creative, able to push boundaries, ask "why?" and "why not?", and is tenacious with problem-solving with a propensity to persevere.Strong customer service and analytical skills required.Acute business acumen and understanding of organizational issues and challenges.Must have a passion for championing customer experience.Proficiency with Microsoft Office products for Windows including Word, Excel.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.