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Technical Program Manager, Maintenance Automation Platform
Technical Program Manager, Maintenance Automation Platform-April 2024
Seattle
Apr 4, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Technical Program Manager, Maintenance Automation Platform

  Description

  Amazon is looking for a Technical Project Manager to develop and deliver world-class solutions for our Global Automation Engineering Team. The Automation Engineering team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world’s largest Reliability, Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon’s Global Operations.

  Our ideal candidate is passionate about technology and automating processes where it makes sense, possesses strong written and verbal communication skills, strong task and time management skills and has a successful track record of delivering on cross-functional projects with virtual and multi-functional teams. The desire and ability to work in a fast paced, collaborative environment is essential.

  This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.

  You are interested in being part of a team that works in a highly agile environment.

  Solving problems at scale excites you.

  You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done.

  You do not implement specs from analysts and architects – you talk to customers and design solutions to their problems. You automate and innovate.

  You do not push just one technology agenda – you choose the best tool for the problem at hand.

  You think outside the box but you are deep in the details - for you, a problem is never as small as it seems but never as complicated either.

  You enjoy working in a flexible, fast-paced, collaborative team environment.

  You understand the needs of Operations and Reliability Maintenance Engineering organizations and you aim to reduce operational burden.

  You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products.

  Key job responsibilities

  End to End Accountability of the delivery of the assigned Technical Programs

  Initiation, Planning, Execution, Closure of Technical Program and Projects

  Pro-active Management of Risks, Assumptions, Issues, Dependencies

  Customer-facing engagement, to capture business needs and business roadmap, support definition of problem statement, to be translated into development initiatives for producing the desired business outcomes

  Project Status Reporting internally and externally to the assigned team, being a single point of contact for assigned projects

  Advocate and active contributor for the methodologies, processes, procedures in use within the team

  A day in the life

  Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  Medical, Dental, and Vision Coverage

  Maternity and Parental Leave Options

  Paid Time Off (PTO)

  401(k) Plan

  If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

  About the team

  Our Team ensure machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP).

  Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP)

  We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale.

  We are open to hiring candidates to work out of one of the following locations:

  Austin, TX, USA | Dallas, TX, USA | Denver, CO, USA | Nashville, TN, USA | Seattle, WA, USA

  Basic Qualifications

  8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  8+ years of technical program management working directly with software engineering teams experience

  Experience developing and executing/delivering product and technical roadmaps

  Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

  Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  Business and Technical Knowledge to support programs involving Enterprise SCADA and MHE - Machine Handling Equipment Integration. Capability to scope and deliver integration projects in the space of Industry 4.0 and IoT

  Preferred Qualifications

  Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

  Experience building and evaluating system-level technical design

  Project Management Certification at professional level (PMI PMP, IPMA Level C/B) and Agile Certifications (E.g. PMI ACP - Agile Certified Practitioner)

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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