Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description The Risk and Identity Solutions (RaIS) is a key component of the Value-Added Services (VAS) PD within Visa. VAS-RaIS has a suite of high visibility, high-volume, revenue earning applications that provide solutions related to Risk Management, Identity and Authentication. Our capabilities are used extensively by key players in the payment eco-space across the globe.

　　The Technical Program Analyst in the RaIS PMO performs the duties of a Technical Program Manager. Our Technical Program Managers are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery into our production systems.

　　As a Technical Program Analyst for our RaIS team, you will drive quality and velocity of our technology.  You should be comfortable with owning issues and managing the outcome. You enjoy driving, resolving, facilitating and follow up. You understand the risks and the trade-offs and are both technical and process focused.

　　A strong candidate will have a solid experience with technology/ product program management, release management, x-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, processes, and change management. The ideal candidate is not just a facilitator or project plan tracker but ensures things get done. The ideal candidate must have a drive to get things done and a make it happen attitude.

　　Essential Functions

　　Key resource to lead/support end-to-end planning and execution of one or more projects and/or Agile teams that are part of a larger program. Contribute to and facilitate negotiations on scope, schedule, budget, risks, releases and communications.

　　Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems. 

　　Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives. Understand product strategy and benefits of key deliverables in area of responsibility.

　　Work with product owner to promote and contribute to the improvement of the product backlog

　　Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies

　　Facilitate discussion and conflict resolution

　　Coach team in estimation techniques

　　Shield the team from outside distractions and interferences

　　Track and remove impediments for the team

　　Lead team in its Agile adoption

　　Ensure clear communication and collaboration among the Product Owner and members of the Development team   

　　Ensure the program and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is reported regularly on program progress and financial status.

　　Provide timely and accurate reporting to all stakeholders. Hold regular cross organizational management briefings.

　　Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.

　　Proactively identify and mitigate risks and issues.

　　Identify and manage dependencies and impacts 

　　Drive improvement in overall efficiency and reliability of our release and deployment processes.

　　Facilitate solutions for identified security vulnerabilities and track to timely remediation

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications Basic Qualifications:

　　• 8 or more years of work experience with a Bachelor’s Degree or with an Advanced Degree

　　• 5+ years of experience, as an Analyst, Technical Project/Program Manager or Developer, working with technical teams developing Enterprise class software applications.

　　• Excellent analytical skills and enthusiastic problem solver

　　• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.

　　• Strong knowledge of Project Management and SDLC principles and practices and agile frameworks.

　　• Excellent verbal, written, and presentation skills. A demonstrated ability to effectively document and communicate technical and business issues and solutions to appropriate organizational levels.

　　• Ability to work with minimal guidance. Ability to prioritize work, multi-task and manage one’s time.

　　• Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority

　　Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.