About NetApp
We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
Keystone product team is responsible to build the right service offering based on NetApp technologies including ONTAP, StorageGRID and cloud services.
This role reports to Director of Product Management, and will work closely with key Field Technical teams, Inbound Product Management, Engineering, Product Marketing, and other key partners. In this role, you will focus on delivering key technical value propositions to the Field and Customers through the creation of presentations, solution briefs, blogs, technical white papers, conducting proactive Field training/enablement sessions and creating Product-Field cohesion by influencing both Product Development efforts and Field initiatives. The successful candidate has a passion for understanding key customer requirements for major customer segments and use cases, identifying key product value drivers and establishing how Keystone delivers differentiated value drivers for driving customer technical and business outcomes.
Job Responsibilities & Requirements
Responsibilities:
• Collateral Creation - Technical white papers, reference architectures
• Pre-sales guides and demo narratives to establish technical wins
• Establish demonstration narratives for solutions and products
• Sales Enablement
• Conduct periodic sales/partner training and information delivery session
• Identify what's working/not working from a pre-sales perspective and make course corrections in technical messaging
• Support product launch activities and assist with Tradeshows, Conferences and Technical Sales Training or Channel Partner Training activities
• Deal Specific Support
• Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of PMs, SEs, Engineers as required
• Product Development Influence
• Influence product roadmap and development priorities with "outside-in" field and customer perspectives
Critical Skills:
• 7 to 12 years of relevant experience working in enterprise software and IT infrastructure or technical marketing.
• Demonstrated ability to have successfully completed multiple, complex technical projects
• Demonstrated experience in authoring technical white papers, presentations, and videos, as well as project conceptualization and planning
• Public speaking skills required. Ability to communicate in a clear, concise, and professional manner, tailoring the message to the audience, including both verbal and written communications.
• Hands-on experience in Enterprise applications and storage sizing (ONTAP)
• Hands-on experience in Data protection (backup, Recovery & DR) tools/solutions
• Hands-on experience in storage, compute, networking, and virtualization solutions on hybrid-cloud.
• Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
• Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
• Lead, influence, and work within a team.
Education
Education
A Bachelor of Science or advanced degree in electrical engineering, or computer science or related technical discipline; or equivalent experience
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
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