Technical Deployment Analyst
Equinix is the world's digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
About the role
The Technical Deployment Analyst (TDA) will be amongst varying and often concurrent projects within our Data Centres across Mumbai. Project Management, or co-ordination, implementation or even operations experience from a Data Centre or similar environment will be ideal but not mandatory.
Due to the nature of the projects we are looking for someone who will be predominantly onsite working closely with the Operations teams, vendors and suppliers - so the successful applicant will be able to run programs well ahead of time and be super organised and a great communicator.
Requirements & Support:
Develops professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other partners.Project manages the technical deployment responsibilities with the IBX manager.Develops technical knowledge of the IBXs and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope.Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations.Receives general instructions from expert teams and team members in providing solutions cross-functionally to resolve customers' non-standard order requirementsSupports reinstall projects where requiredProject PlanningImplementation and DeliveryMulti-functional, Support & CommunicationsProcess Support/OptimizationSystems SupportData Support/AnalysisVendor support
Benefits of the role:
Fast paced position where you will be challenged to succeed in the positionSupportive management and operations teams to work alongsideJoining an established industry leader in a growing market that harness and promotes personal and professional developmentAnnual salary review and bonus, company shares and access to loads of company employee and wellness benefitsOpportunity for promotion within the Implementation or cross-functional teamsImmediate start if needed
Ideally we will be looking for someone with 2+ years in a similar roles or with transferrable skills and experience to develop into the positions quickly.
Practical work experience, Bachelors Degree or relevant Trade Certs will be highly regarded as will the ability to attain and maintain information quickly.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.