About Bounteous ( https://www.bounteous.com/)

　　Founded in 2003 in Chicago, Bounteous Digital Private Limited (Formerly known as Lister Technologies Private Limited) is a leading digital experience consultancy that co-innovates with the world's most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences through technology partnerships and drives superior client outcomes. For more information, please visit www.bounteous.com

　　Position Overview:

　　Bounteous is searching for a Director of Delivery - Consumer business to add to our fast-growing team. Successful candidates have several years of experience in partnering with clients and leading all phases of digital projects.Business is looking Candidates only from Chennai

　　Role and Responsibilities:

　　Client and AccountsProvides thought leadership to solve business problems using creative and efficient technical solutions. Leads the development of strategic plans for projects of high business complexity. Represents the team as domain expertise in the client's business space to drive results.Thinks strategically in the context of the current and future external and internal business environment and defines plans that take such factors into consideration.Oversees account portfolio from financial, project delivery, and sourcing, Perspectives; ensures robust governance is implemented at the account level. Balances multiple clients and projects simultaneouslyManages client relationships at operational and strategic levels to minimize the risk of attrition and maximize the growth and longevity of relationships. Builds trusted advisor relationships.Act as a key client contact and ensure their expectations are met and results are deliveredTeam management and HiringGrows the team to support and anticipate client/business needs for our growing, global delivery team. Managing the acquisition, retention and development of talentHelps define and continuously improve processes working with global, distributed delivery teams.Coaches and mentors' individuals on the project teams and provides feedback on performanceIndependently lead and motivate diverse teams on various types of projects in a fast-paced environment.Ability to easily work with everyone from developers to managers and communicate across all levels in the company.Continue expansion and development of new skills, techniques, and tools through continuous learning.Project Management, Planning, Communication & ReportingAligned with cross-functional resources to develop and gain approval for high-level delivery plans of various-sized software development projects based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other costs, and ongoing operational plans and cost)Implements and manages a planning cycle including clear progress reporting, tracking of deliverables, issue and risk management and effective resource allocation across the portfolio.Ensures all steps in Agile-based plans are executed, acts as the program master for their projects/work streams and coordinates across many cross-functional project resourcesMonitors, documents and reports all project risks and issues to all cross-functional stakeholders; leads mitigation and resolution efforts to limit risks; escalates as needed.Facilitates status meetings by building agendas, taking notes on RACI models and documenting and following up on deadlines.Proposes and implements new processes to address errors, and inefficiencies, or stay current with industry best practices.Assists in establishing, enabling, and improving project management and software development methodologies, procedures and policies.Function as a Scrum Master when required to lead effective Agile ceremonies including stand-ups, retrospectives, sprint reviews, grooming, and planningAbility to communicate (written and verbal) effectively and facilitate communication amongst the project teams, client stakeholders, and senior managementFacilitate efficient meetings including producing detailed agenda, facilitating discussions, and ensuring action items are identified and followed up onAbility to adjust how information is communicated to various audiences, who each process information in their own way, have different working styles, and unique personalities Foster a collaborative environment within the project team and direct reports (if applicable) Ability to resolve conflicts in a mature, productive, and positive manner.Manage and maintain resource and revenue forecasts for all projects on a weekly basisLeverage current project management systems, including Open-air and Jira, to make data-driven decisions and provide reporting as needed.

　　Preferred Qualifications

　　Bachelor's or master's degree in computer science, information technology, engineering, business administration or related field15+ years of experience leading technical teams.Experience running large transformation projects on eCommerce, especially for Consumer retailConsulting and implementation Experience on Order management platforms, PIM, and Fulfilment and Loyalty frameworks/platforms.Exposure to delivering cloud-based projects, especially in AWS and GCPHas foundational experience playing a contributing role in full cycle software delivery as as a developer or quality expert (previous development experience is Mandate)Understands, can participate in and lead solutions design.Strong project management, leadership, and organization skills (Scrum certification desired) Experience in both Confluence/JIRA or equivalent tools for software developmentUnderstands the capabilities of key technologies and can quickly assess the applicability of commercial Salesforce technology.Candidate technology must be thorough and detail oriented.Able to work on multiple priorities in a deadline-driven environment.

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　　Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you're missing some of the above), we encourage you to apply.

　　Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

　　In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

　　Bounteous is willing to sponsor eligible candidates for employment visas.