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Technical Customer Support with French
Technical Customer Support with French-January 2024
Kutná Hora
Jan 19, 2025
ABOUT INFOSYS
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experienc
501 - 1,000 employees
Software
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About Technical Customer Support with French

  Brno, Czech Republic, Full-time

  INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.

  Your workday will fly by as you will: Be assigned to one future-oriented, long-lasting, and eminent client - an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc. Be responsible for remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees of the client in one particular country; Be a coordinator and active participant in the communication via phone, emails, chats, and ticketing tool (ServiceNow) with the Client, and professional technicians (L2 support); Be a member of the international, dynamic, and innovative company environment. Why does Infosys choose you? You definitely:

  Speak and write in French (lvl B2+) and English (lvl B2+) fluently ; Handle phone calls, a necessity to reply to emails and give useful guidance to the client; Perceive multitasking and problem-solving as a piece of cake; Are a daily user of Windows, Android or iOS, Microsoft Office, etc. Want to be a team player rather than a lonely wolf; Can be punctual and relied on. Infosys esteems you as we provide: Long-term and stable cooperation; Relocation support (initial accommodation for 14 days); Performance bonus; Financial appraisal for referring your friends and acquaintances; Monetary compensation for the night shifts and compensation days for working during the Czech state holidays; Meal allowance; Multisport card; Organized training sessions during the first weeks and further upskilling courses (online, with our experts); 25 days of paid leave; Brand new offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the center of Brno, 2nd largest city of the Czech Republic; Expat Assistance Services for new joiners; Teambuilding activities. Infosys appreciates your time so the hiring process is usually concise:

  Apply - Receive a response after your CV evaluation - Get a call from our Recruiter - Arrange a video conference with our Team Leader/Manager - Get feedback/offer - Navigate your next with Infosys.

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