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Team Leader-Security Services
Team Leader-Security Services-January 2024
Haryana
Jan 19, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Team Leader-Security Services

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  Purpose of the Role

  This position is responsible for assisting the Manager-Investigations and/or Security Services or Manager-Security Services with security operations within the assigned geographic area. The position is also responsible for day to day supervision of the physical security infrastructure that protects American Express, its employees, contractors and customers against harm and losses.

  Roles and Responsibilities

  Physical Security

  Conduct ongoing security reviews and make recommendations for changes where appropriate.

  Coordinate with security contractors to ensure compliance with service level agreements and consistent application of policies and procedures by contract personnel.

  Provide assistance to the Manager in the development and implementation of Security-related controls and processes.

  Interface with business partners in supporting planned/unplanned employee moves, construction projects and special events.

  Coordinate with Law enforcement agencies.

  Crisis Management

  Actively support the Crisis Management and Emergency Response program.

  Executive Protection

  Provide executive protection as assigned.

  Miscellaneous

  Conduct investigations into Violence in the Workplace incidents.

  On call 24/7/365

  Qualifications

  · A minimum of 3 years corporate security experience is required. A degree in Security Management/Criminal Justice is preferred.

  · Proven self-starter with excellent time management, problem solving and decision-making skills to effectively direct security activities in a culturally diverse work force and handle emergencies, crises, and stressful situations calmly, quickly and professionally.

  · Excellent inter-personal skills to be able to interface effectively with all levels of management and business partners.

  · Experience in working with physical security equipment (CCTV, access control systems, alarms, etc.). Proficient computer skills.

  · Knowledge of crisis management programs.

  · Executive protection experience.

  · Effective written/verbal communication skills.

  Qualifications

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  Support for financial-well-being and retirement

  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  Generous paid parental leave policies (depending on your location)

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  Job: Security

  Primary Location: India-Haryana-Gurgaon

  Schedule Full-time

  Req ID: 24000597

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