Team Lead, Product Experience & Design - ( 240000B8 )

　　Description

　　Grow with the best. Join a smart, creative, and inspired team that works to support innovation. The Stantec community unites more than 28,000 employees working in over 400 locations across 6 continents.

　　Your Opportunity

　　We are seeking a Team Lead, Product Experience & Design to join our digital team (Stantec.io) to help build meaningful digital products which make the world a better place for all of us.

　　Stantec.io combines cutting-edge technology with Stantec’s deep domain expertise to solve the most difficult challenges facing our global community. We will drive digital innovation and fundamentally change the way our clients experience our Science, Engineering, and Design through a robust eco-system of world class software applications, data products & digital professional services.

　　Your Key Responsibilities

　　You will play a pivotal role in shaping the future of our digital products. Reporting to the Director of Product Development, you will spearhead a dynamic team of UI/UX designers, driving excellence across five key pillars including leadership, experience, design, research, and engagement. Leadership, where your strategic vision guides the team and continuously improves skillsets. Experience, ensuring our products are intuitive, user centric, and differentiators. Design, bringing innovation and aesthetics together to create effective solutions. Research, conducting insightful studies and experiments to inform design decisions. And Engagement, helping foster meaningful connections between our products and users. Your expertise will be instrumental in shaping the digital future of Stantec and our pursuit of delivering innovation to create a better, safer world.

　　Leadership

　　Lead, inspire, and provide direction for a creative team of UI/UX designers

　　Responsible for team buildout and growth, incorporating new skillsets as needed

　　Promote awareness of UI/UX design and its effectiveness throughout Stantec

　　Design thought leadership by staying informed with current design patterns and continuing to progress our visual identity, design library, and creative processes

　　Communicating vision across the product portfolio to stakeholders

　　Lead meaningful workshops throughout product development including persona development, storyboarding, story mapping, wireframing, and more

　　Confidently presenting design prototypes to communicating and align vision across the product portfolio to stakeholders

　　Design

　　Responsible for the development and implementation of the creative strategy: managing skillsets, resourcing, establishing processes, managing tooling, and setting the creative vision.

　　Maintain the design guidelines within a design system and help promote its adoption.

　　Collaborate with team members to lead design and follow implementations through the development lifecycle for a variety of digital products.

　　Continually look for new and innovative ways to visualize data to improve readability, contextualization, and storytelling.

　　Build storyboards, wireframes, workflows, and high-fidelity design mockups to help communicate concepts.

　　Implement best practices for designs centered around reusability, flexibility, and scalability.

　　Work closely with product managers and product owners to incorporate their ideas and feedback.

　　Experience

　　Refine and enhance experiences across the entire customer journey from customer acquisition, to onboarding, to functional usage, to upselling and renewals

　　Deeply understand customer needs and how to craft intuitive workflows

　　Ability to understand existing processes, from legacy solutions or manual tasks, and how to automate and improve them

　　Understanding of the role of empathy in design thinking and how to apply that in the ideation phase of coming up with new solutions to solve customer problems

　　Research

　　Conduct user research via surveys, interviews, and by analyzing product metrics to understands needs and preferences

　　Curiosity to listen and comprehend complex technical challenges involving engineering, advanced science, information architecture, software development, and data science

　　Responsible for formalizing data-driven design and assisting product managers in analyzing product KPIs

　　Lead and inform teams in user testing and usability studies

　　Collaborate with stakeholders to define research goals and create research plans and experiments

　　Engagement

　　Help improve user engagement strategies from more effective user communication to better analysis of product usage data

　　Work closely with product managers to understand market needs and customer feedback

　　Strengthen the knowledgebase of competitors, personas, and customers

　　Interview customers to understand what compels them to love our products and use them often

　　Shape the way we collect and interpret customer touchpoints

　　Your Opportunity

　　We are seeking a Team Lead, Product Experience & Design to join our digital team (Stantec.io) to help build meaningful digital products which make the world a better place for all of us.

　　Stantec.io combines cutting-edge technology with Stantec’s deep domain expertise to solve the most difficult challenges facing our global community. We will drive digital innovation and fundamentally change the way our clients experience our Science, Engineering, and Design through a robust eco-system of world class software applications, data products & digital professional services.

　　Your Key Responsibilities

　　You will play a pivotal role in shaping the future of our digital products. Reporting to the Director of Product Development, you will spearhead a dynamic team of UI/UX designers, driving excellence across five key pillars including leadership, experience, design, research, and engagement. Leadership, where your strategic vision guides the team and continuously improves skillsets. Experience, ensuring our products are intuitive, user centric, and differentiators. Design, bringing innovation and aesthetics together to create effective solutions. Research, conducting insightful studies and experiments to inform design decisions. And Engagement, helping foster meaningful connections between our products and users. Your expertise will be instrumental in shaping the digital future of Stantec and our pursuit of delivering innovation to create a better, safer world.

　　Leadership

　　Lead, inspire, and provide direction for a creative team of UI/UX designers

　　Responsible for team buildout and growth, incorporating new skillsets as needed

　　Promote awareness of UI/UX design and its effectiveness throughout Stantec

　　Design thought leadership by staying informed with current design patterns and continuing to progress our visual identity, design library, and creative processes

　　Communicating vision across the product portfolio to stakeholders

　　Lead meaningful workshops throughout product development including persona development, storyboarding, story mapping, wireframing, and more

　　Confidently presenting design prototypes to communicating and align vision across the product portfolio to stakeholders

　　Design

　　Responsible for the development and implementation of the creative strategy: managing skillsets, resourcing, establishing processes, managing tooling, and setting the creative vision.

　　Maintain the design guidelines within a design system and help promote its adoption.

　　Collaborate with team members to lead design and follow implementations through the development lifecycle for a variety of digital products.

　　Continually look for new and innovative ways to visualize data to improve readability, contextualization, and storytelling.

　　Build storyboards, wireframes, workflows, and high-fidelity design mockups to help communicate concepts.

　　Implement best practices for designs centered around reusability, flexibility, and scalability.

　　Work closely with product managers and product owners to incorporate their ideas and feedback.

　　Experience

　　Refine and enhance experiences across the entire customer journey from customer acquisition, to onboarding, to functional usage, to upselling and renewals

　　Deeply understand customer needs and how to craft intuitive workflows

　　Ability to understand existing processes, from legacy solutions or manual tasks, and how to automate and improve them

　　Understanding of the role of empathy in design thinking and how to apply that in the ideation phase of coming up with new solutions to solve customer problems

　　Research

　　Conduct user research via surveys, interviews, and by analyzing product metrics to understands needs and preferences

　　Curiosity to listen and comprehend complex technical challenges involving engineering, advanced science, information architecture, software development, and data science

　　Responsible for formalizing data-driven design and assisting product managers in analyzing product KPIs

　　Lead and inform teams in user testing and usability studies

　　Collaborate with stakeholders to define research goals and create research plans and experiments

　　Engagement

　　Help improve user engagement strategies from more effective user communication to better analysis of product usage data

　　Work closely with product managers to understand market needs and customer feedback

　　Strengthen the knowledgebase of competitors, personas, and customers

　　Interview customers to understand what compels them to love our products and use them often

　　Shape the way we collect and interpret customer touchpoints

　　Qualifications

　　Your Capabilities and Credentials

　　Ability to uphold the brand and position it for future success

　　Knowledge of current design trends and when to apply or adapt them to improve user experiences

　　Proven design and communication skills to lead initiatives and express vision

　　Experience creating and following a design system

　　Proficient in design handoff and coordinating with developers and data scientists

　　Experience with Figma and Adobe Creative Cloud

　　Understanding of modern interface patterns and libraries including Angular, Vue, or React is a plus

　　Understanding of Microsoft development tools and the Azure cloud environment is a plus

　　Experience with CSS and preprocessors is a plus

　　Education and Experience

　　Bachelor’s degree from an accredited institution

　　Minimum of 12 years of experience

　　This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

　　Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

　　Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

　　Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

　　The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

　　Primary Location : United States-Kentucky-Lexington

　　Other Locations : United States-Kentucky-Louisville, United States-Illinois-Chicago, United States-Georgia-Atlanta, United States-Tennessee-Nashville, United States-Arizona-Chandler

　　Work Locations :

　　Phoenix AZ

　　Organization : BC-2259 Innovation-US Digital Solutions

　　Employee Status : Regular

　　Job Level : Manager

　　Travel : No

　　Schedule : Full-time

　　Job Posting : Jan 23, 2024, 3:17:03 PM

　　Req ID: 240000B8

　　Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans