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Taxi Dispatcher
Taxi Dispatcher-January 2024
Pittsfield
Jan 18, 2025
About Taxi Dispatcher

  Join Our Team as a Customer-Focused Taxi Dispatcher! Are you apeople person with a knack for providing outstanding customer service?Are you ready to bring your positive attitude and exceptionalinterpersonal skills to a fast-paced environment? Look no further!We\'re on the hunt for a friendly and customer-oriented individual tojoin our team as Taxi Dispatcher for the 3pm to 11pm shift. At CountyRainbow Taxi, we recognize that the key to our success lies in thequality of service we provide. That\'s why we\'re searching forindividuals who not only embrace the fast-paced nature of our industrybut also understand the importance of a warm smile and a friendly voice.As a Taxi Dispatcher, you\'ll play a pivotal role in creating memorableexperiences for our passengers. Your excellent customer service skillswill shine as you coordinate pick-ups, assist passengers with theirrequests, and ensure that every ride is a pleasant one. No priorexperience is necessary, as we are committed to providing comprehensivetraining. What we value most is your enthusiasm, your commitment tocustomer satisfaction, and your eagerness to make a positive impact.What We Offer: - Comprehensive training program - Competitivecompensation - Supportive team environment - Opportunities foradvancement - A chance to be part of an exciting industry QualitiesWe\'re Looking For: - Positive attitude - Excellent customer serviceskills - Strong interpersonal communication - Eagerness to learn andgrow - Dedication to passenger satisfaction - Excellent organizationalskills Don\'t miss out on this opportunity to be a part of a team thatvalues your dedication to service excellence. If you\'re ready to useyour great attitude and customer service skills to make a realdifference for Berkshire County transportation, we want to hear fromyou. Apply today and help us deliver great customer experiences as aTaxi Dispatcher! Job Summary: - Willing to train. - The idealcandidate would be a courteous, well-organized team player who is ableto prioritize and meet deadlines. - Basic duties include answeringphones, assigning calls, and assisting drivers with directions andpaperwork in a very busy office setting with heavy call volume. - We areopen 24hrs a day. - Knowledge of Berkshire County is helpful. JobFunctions: - Retrieve maps and assist drivers with directions andpaperwork - Answering incoming calls; assisting all callers -Communicate and assign calls to Taxi Drivers - Book transportation -Provide directions to drivers as needed - Perform clerical functions,data entry, filing - Perform other duties as needed Companybenefits: Vacation, Sick Time, Health Insurance, Dental, Company paidLife Insurance, EAP, and additional Aflac voluntary benefits available.Pay: depending on experience.

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