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Tax Manager, Operations Transformation for Tax
Tax Manager, Operations Transformation for Tax-April 2024
Chicago
Apr 26, 2025
ABOUT DELOITTE
With more than 100,000 Deloitte professionals across the United States, our range of services and depth of resources create the potential to make an impact through most any career. Right now, our prof
10,000+ employees
Consulting, Financial Services
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About Tax Manager, Operations Transformation for Tax

  Deloitte's Operations Transformation for Tax (OTT) practice helps tax leaders redesign their tax operating models through a focus on operations, technology, and talent.

  Work you'll do:

  Collaborate with our clients to develop their vision for the future of tax, considering data, people, process, technology and governance

  Facilitate client workshops to explore operating model needs and analyze alternative solutions

  Organize transformation workstream activities and develop workplans to achieve our client's desired outcomes

  Align and coordinate resources to deliver workstream objectives and establish accountability for results

  Establish, monitor, guide and assess ongoing projects/engagements against established Key Performance Indicators (KPIs)

  Liaise with various workstreams and teams within the firm to drive collaboration and integration where appropriate

  Identify areas of risk/opportunity, develop appropriate risk mitigation strategies and escalate project issues and risks to management as needed

  Identify process improvement opportunities

  Develop communications and presentations and ensure communication of project/program initiatives, messages and status to appropriate parties

  Facilitate networking across various groups and global member firms, which may include:

  Working with/managing virtual cross-border teams

  Enabling cross-border issue resolution

  We are seeking high-performing individuals to support the growth of our OTT practice and the exceptional quality of service our clients receive with the following priorities:

  Grow our client base and competitive market share through new sales and brand/eminence activities,

  Evolve our clients' experience in working with us by ensuring consistent high-quality results that are delivered in an increasingly digital and truly integrated way, and

  Transform our delivery model to apply automation and process enhancements to ensure quality and increase efficiency.

  The Team:

  The OTT team supports Lead Tax Partners in pursuing, transitioning, and optimizing OTT engagements, as well as facilitating OTT Labs - highly interactive workshops designed to help tax executives outline their vision, explore the Art of the Possible, and develop an operations transformation roadmap for their tax departments. The National OTT team also supports the OTT Regional and Local office leaders in developing and delivering their marketplace strategies

  Qualifications

  Required

  Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week

  5+ years of tax operations project management, and budgeting and analysis experience

  Bachelor's Degree

  One of the following accreditations obtained:

  Licensed CPA in state of practice/primary office if eligible to sit for the CPA

  If not CPA eligible, one of the other designations listed below based on role and business approval:

  Licensed attorney

  Enrolled Agent

  Certifications:

  Chartered Financial Advisor (CFA)

  Certified Financial Planner (CFP)

  Project Management Professional (PMP)

  Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

  Preferred

  Advanced degree such as Masters of Tax, JD, and/or LLM

  Previous Big 4 or large CPA firm experience

  Experience supporting client's operating model transformation, (e.g., shifting from a decentralized model to a globally centralized model), including navigating transition considerations and risks

  Experience communicating the considerations and benefits of operating model alternatives

  Experience communicating the role process standardization and technology automation play in tax operating model transformation

  Experience synthesizing and summarizing complex discussions, capturing key points in real-time (e.g., in OTT labs)

  Experience with working across workstreams, prioritizing and flex based on demand

  Strong analytic and reporting capability

  Ability to work effectively in an environment of complexity, ambiguity and continual change/evolution

  Process improvement, standardization and automation experience

  Supervisory experience

  The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,350 to $169,650.

  You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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