Data Protection Services Backup Engineer Essential Responsibilities
· Oversee, administrate, and maintain Backup infrastructure, application, and hardware, across all Starbucks Data Centers, Roasting Plants, and Remote Offices.
· Maintain Backup environment at optimal level of operation, performance, and reliability.
· Perform general systems management activities including but not limited to installation, configuration, and maintenance of Backup applications, storage devices, and servers.
· Assist different Starbucks database and application teams promptly and efficiently with their Backup and Restore needs as well as troubleshooting backup technical issues as they arise.
· Collaborate and coordinate with Data Protection Services team members with planning, developing, and executing backup projects and daily operational activities.
· Collaborate with Data Protection Services team members to research, identify, and recommend new Backup technologies and system processes.
· Provide Backups technical support and participate in the on-call rotation on a 7/24 operational production environment.
· Monitor and implement security patches when needed and work closely with Starbucks cyber security team to address software and hardware security risks and any potential vulnerabilities in the backup environment.
· Assist offshore Backup Operation teams with daily operation activities and escalations providing technical guidance when requested.
· Assist Data Protection Services team members documenting technical procedures, processes, and issues periodically.
Interpersonal Skills
· Excellent teamwork skills and the ability to take the initiative with multiple projects and tasks in a fast paced and HA Backup environment
· Excellent planning and problem-solving skills
· Highly self-motivated to achieve goals and to continue improving personal and technical skills.
· Strong verbal and written communication skills interacting with different technology and non-technology groups, auditors, etc.
· Able to work with vendors and internal teams in projects, daily technical activities as well as being able to assess current and future technologies.
· Strong analytical and troubleshooting skills and the ability to address complex technical issues on a timely basis.
· Able to multitask and prioritize tasks and projects on a large scale and fast paced technical environment.
Qualifications
· Bachelor’s Degree in Computer Science, Information Technology, or related field.
· 5+ years’ experience in technical roles and managing Storage and Backup devices.
· Knowledge and experience working with Veritas NetBackup Backup application, installation, administration, and maintenance.
· Knowledge and experience working with Veritas appliances and tape libraries.
· Knowledge and experience with LINUX and Windows Operating Systems.
· Knowledge and experience troubleshooting network environments.
· Knowledge and experience working, troubleshooting, and implementing Backups devices on SAN Fiber Channel environments.
· Experience working on NAS NetApp Filers and NDMP backup configuration.
· Experience with VMware backups, VMware environment, vCenter/vSphere.
Preferred Qualifications
· Experience with Linux Scripting.
· Knowledge and experience with Python, Mongo DB, REST APIs.
· Experience with Microsoft Azure.
· Experience with Backup devices on Cloud environments.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].