About View Smart Building Cloud
Join us at View Smart Building Cloud, a pioneer in smart building technologies. Our groundbreaking platform transforms buildings into smart, cloud-connected spaces. By centralizing data and streamlining the connection of operational systems to the cloud, we're at the forefront of revolutionizing building operations.
Role Overview
We're excited to welcome a proactive and hands-on Systems Engineer to our team, reporting to the Head of Customer Success. In this role, you will become a View Smart Building Cloud expert, advising our customers on integrating our technologies into their operational technology (OT) networks, and ensuring their journey towards smart buildings is successful.
Key Responsibilities
Engage with customers and partners through persuasive pre-sales presentations and demonstrations.
Drive sales by participating in meetings and marketing activities.
Lead technical aspects of sales, deployment, and upgrades.
Guide customers on integrating View Smart Building Cloud into their existing systems.
Serve as a technology expert, especially in software development, operating building ICN networks, and deploying edge applications at an enterprise scale.
Develop comprehensive Statements of Work (SOWs), including technical architectures and deployment plans.
Advise on networking and server integration best practices with the View solution.
Oversee customer installations, ensuring smooth pilot and production setups.
Collaborate with internal teams (Technical Support, Marketing, Engineering, Product Development) to address technical issues and relay customer feedback.
Contribute to the planning and maintenance of our Services/Solution lab and Managed Services offerings.
Conduct product demos and training sessions.
Develop scripts and automation tools for enhanced deployment and troubleshooting.
Desired Skills and Experience
3-5 years in a Pre-Sales Engineer, Systems Engineer, or Solutions Engineer role.
Proficiency with Networking Protocols (TCP/IP), VLANs, and IP subnetting.
Strong troubleshooting skills in IT and/or OT networks.
Experience in Operational Technology (OT), particularly in commercial real estate, is a plus.
Knowledge of Networking & IT technologies (Switching, Routing, Firewalls, VPN, Linux, Microsoft Active Directory).
Familiarity with cloud and virtualization environments (VMware ESXi, AWS, Azure, GCP).
Excellent communication and presentation skills.
A team-oriented approach and willingness to support colleagues and other teams.
Ability and willingness to travel up to 50% to customer sites.
What We Offer:
An opportunity to be part of an innovative team revolutionizing the smart building industry.
Competitive salary and benefits package.
A supportive, inclusive, and collaborative work environment.
Professional growth opportunities.
Join Our Team
At View Smart Building Cloud, we're not just creating smart buildings; we're building a smarter future. If you're ready to be a part of this exciting journey and bring your expertise to our dynamic team, we'd love to hear from you.
View is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.