8577BR

　　Position Title:

　　Systems Administrator

　　Organization:

　　CAD Operations

　　Job Responsibilities:

　　The IT tech support team is responsible for designing, managing, maintaining and trouble-shooting enterprise solutions for diverse multidisciplinary user environments. The Systems Administrator is a critical team member in providing this support and requires an advanced skill set that includes management of cross-platform systems, and enterprise file and web hosting services. Experience installing, updating, and maintaining server and desktop operating systems, including virtual servers and clustered environments in support of enterprise services.

　　Responsible for administrating and managing Windows, Mac, and Linux operating systems, which includes deployment, installation, and advanced troubleshooting

　　Application support that includes management of all support and infrastructure documentation, faculty/staff client computer support infrastructure, and systems reliability and performance

　　Performs hardware maintenance, including move/add/change bios/firmware upgrades, physical installation, and general data center housekeeping

　　Responsible for managing advanced computer security best practices and policies for both server and user-based software. Includes management of security patches, virus protection, firewalls, and IPS.

　　We are seeking an individual to live our values, embrace diverse perspectives, and nurture the RIT community to remain a great place to work for all; who has the ability and interest in leading and contributing to a community committed to student-centeredness; integrity and ethics; respect; innovation and flexibility; and teamwork and collaboration. Select to view links to RIT’s core values (http://www.rit.edu/academicaffairs/policiesmanual/p040) , honor code (http://www.rit.edu/academicaffairs/policiesmanual/p030) , and statement of diversity (http://www.rit.edu/academicaffairs/policiesmanual/p050) .

　　FLSA Category:

　　Exempt

　　Requisition Number:

　　8577BR

　　College/Division:

　　College of Art and Design

　　Required Application Documents:

　　Cover Letter, Curriculum Vitae or Resume, List of References

　　Employment Category:

　　Fulltime

　　Additional Details:

　　In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

　　Required Minimum Education Level:

　　BS

　　How To Apply:

　　In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

　　Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :

　　118A

　　Required Qualifications:

　　BS Degree

　　2 years’ customer support experience

　　2 years’ experience in an academic environment

　　Must have experience supporting Windows computers in an enterprise environment:

　　Experience with packaging, deployments, and SCCM

　　PDQ and Intune experience are welcome

　　PowerShell and batch scripting fluency

　　1-3 years’ hands-on experience with systems administration involving networking, configuration of Windows, Linux, and Macintosh servers, clients and peripherals

　　Provide end-user support, resolve technical issues, and provide technical assistance for all operating systems

　　Provide remote desktop/computer support. Experience implementing, installing, configuring, monitoring, troubleshooting, and evaluating operating systems

　　Excellent customer service, communications, and organizational skills

　　Ability to work effectively in a strong service environment, under pressure, and subject to changing priorities

　　Self-driven and proactive

　　A life-long learner motivated to stay ahead of rapidly changing technology in order to maintain the cutting edge computing support environment and service that the College of Art and Design is accustomed to and desires

　　Preferred Qualifications:

　　BS Degree in Information Technology, Computer Science, or related field is preferred.

　　Certifications are a plus.

　　Department/College Description:

　　THE COLLEGE:

　　RIT's College of Art and Design is the university's creative hub where art, design, science, and technology intersect in our 200,000+ sq. ft. facility. We are a dynamic and professional arts and design community comprised of nearly 2,000 students (UG and Grad), 140 full-time faculty, 60 creative staff, and a number of professional part-time faculty, all of whom contribute to our College’s ecosystem. The College’s four schools offer programs in Art, Design, Crafts, Film and Animation, Photography and Photographic Sciences. The range of innovative programs offers students a panoramic perspective from creating fine art using centuries-old methods to pushing the boundaries of digital creativity. The College of Art and Design also takes full advantage of RIT’s opportunities in technology, STEM, engineering, sustainability, and entrepreneurism programs, as well as our global campuses, https://rit.edu/artdesign .

　　What do we believe at RIT?:

　　Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

　　As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

　　Work Location:

　　Hybrid — Remote/On-campus

　　Job Summary:

　　The College of Art and Design (CAD) at the Rochester Institute of Technology (RIT) invites qualified candidates to apply for the position of Systems Administrator. The Systems Administrator is part of a team of IT and Operations professionals who support the diverse and often unique computing needs of the faculty, staff and students within the College of Art and Design.

　　Hourly/Salary Minimum:

　　45700

　　Hourly/Salary Maximum:

　　62000