Job Summary:
This position is responsible for all hospital and ambulatory operations for the Market. Additionally, this position will be responsible for strategic planning, business development, membership growth, and expansion efforts. This position has primary accountability for:
Overall performance and delivery of quality health care services for Hawaii KFHP/H, overseeing all aspects of operations to include one acute care medical center (Moanalua Medical Center) and 21 clinics statewide.
Driving the development of operational strategies that promote superior quality, service, and efficiency, as well as ensuring the Markets long-term financial viability.
Building and maintaining a responsive, motivated, and high-quality operations support organization.
Partnering with Southern California and Hawaii Market executives and leaders to ensure operational capabilities and performance support the Markets overarching, longer-term business strategy.
Contributing to developing and maintaining key operational relationships with Southern California KFH/P executives, Program Office executives, Hawaii Permanente Medical Group, and Southern California Permanente Medical Group.
Essential Responsibilities:
Operate as a key member of the Hawaii and Southern California Regional Leadership Team, leading the dialogue and decision-making processes associated with the Hawaii delivery system.
Contribute to the overall leadership of the Market in partnership with KFHP/H and HPMG (Hawaii Permanente Medical Group) leadership peers. Fill a key leadership role in various market joint governance bodies.
Develop and implement market strategies to position the delivery system for long-term success, including a culture of performance, ownership, and accountability.
Build strong, collaborative partnerships between HPMG and KFHP/H functional areas to facilitate the smooth accomplishment of key performance initiatives.
In collaboration with Quality and Regulatory leaders, ensure operational compliance with applicable accreditation requirements and federal, state, and local laws and regulations, including licensure, quality improvement/assurance, fire inspection, emergency preparedness, and other safety measures. This includes review, prompt action, and appropriate escalation in response to reports and recommendations from regulatory, accreditation, and inspection agencies.
Ensure that Health Plan, Hospital, and ambulatory oversight responsibilities are appropriately exercised regarding Hospital and Continuing Care Operations.
Basic Qualifications:
Experience
Minimum of ten (10) years of experience in a senior operational leadership role in the managed care industry and/or in integrated delivery systems.Education
Bachelor’s degree required.Additional Requirements:
Knowledge of delivery system operations, strategic planning, and overall service delivery.
Experience in working effectively with physicians in the provision of care.
Experience in working effectively with labor constituents in order to successfully support the KP Labor-Management Partnership, and the needs of our workforce.
Proven ability to make quality-based strategic business decisions.
Ability to build effective partnerships and influence other leaders.
Dedication to diversity.
Demonstrated leadership capabilities, including but not limited to:
Developing dynamic, constructive working relationships and partnerships with operational and physician partners
Willingness to challenge the status quo
Excellent interpersonal skills (negotiation, listening, and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders, and audiences.
Demonstrated political savvy – able to operate in politically complex situations and remain effective.
Decisiveness, action orientation, personal integrity, the capability to persevere in difficult situations, and a focus on strategic leadership issues are highly desired.
Incumbent should also possess an open, collaborative leadership style that promotes teamwork and partnership while achieving desired results.
Preferred Qualifications:
A masters degree in health care administration or business is strongly preferred.COMPANY: KAISER
TITLE: SVP, Hawaii Market Leader
LOCATION: Honolulu, Hawaii
REQNUMBER: 1251327
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.