Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

　　 Description & Qualifications

　　Description

　　As a Supervisor HR Operations, you will be responsible for providing effective & timely service support for our employees, managers, and HR team. The support will evolve around resolving questions and issues related to HR processes like - Performance, Bonus, Probation, invoicing, HR Support, R&R support, L&D support, new hire sessions, HR Ops support, ELC support etc.

　　Key responsibilities: -

　　• Lead and develop the People solutions team members to drive activities to maximize performance and operational excellence and manage HR data quality and integrity.

　　• Manage and improve employee lifecycle processes for optimized and smooth function of HR services.

　　• Setting up processes to review ongoing and instant data management.

　　• Track and report on global HR Operations Processes.

　　• Create knowledge base and process documents for internal HR processes.

　　• Work in proximity with various HR teams at both local & global level.

　　• Initiating best practices with teams for smoother functioning.

　　• Training the team with various HR operations processes.

　　• Collaborate with global HR team to deliver employee centric solutions.

　　• Manage first level escalations and escalate issues as required to appropriate teams for resolutions and maintain ownership of issues through to resolutions.

　　• Support HR operational projects

　　Qualifications

　　• Degree/Certification in HR Management (preferably MBA)

　　• Great communication as well as interpersonal skills

　　• 7-8 years proven work experience as a HR Operations or similar role.

　　• Should be able to work in a dynamic, fast paced and ever-changing business environment.

　　• Ability to collaborate with multiple teams and stakeholders across organization levels.

　　• Able to work on different shifts

　　 EEO Statement

　　Equal Opportunity Employer

　　Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

　　View The EEO Know Your Rights poster and its supplement.

　　View the Pay Transparency Nondiscrimination Provision

　　UKG participates in E-Verify. View the E-Verify posters here .

　　 Disability Accommodation

　　For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].