Northern Light A.R. Gould

　　Department: Multi-Specialty Support Svcs

　　Position is located:Northern Light A.R. Gould Hospital

　　Work Type: Full Time

　　FTE: 40 Hours per week

　　Work Schedule: 8:00 AM to 4:30 PM

　　Summary:

　　The Supervisor- Nursing is a registered nurse, prepared for the practice across the continuum of care, within any healthcare setting in today’s changing healthcare environment. S/he must be adequately prepared by experience and training to educate and mentor the team including experienced and new staff. S/he must be adequately prepared by experience and training to care for patients ranging in acuity from non-urgent to life threatening. S/he must demonstrate an ability to cope with crisis situations while displaying calm and demonstrate recognition of the value and dignity of the individual. The Supervisor- Nursing is first and foremost a clinical expert in the area of practice. The Supervisor meets key leadership competencies including building trust, promoting safety, resolving conflict, communicating effectively, demonstrating adaptability and flexibility, advocating for patients, resource procurement and allocation, and achieving results. The Supervisor- Nursing is often responsible for developing and implementing policy, assurance compliance with regulations, completing clinical projects, initiating performance improvement activities, leading staff development and working collaboratively with the entire healthcare team. May be ambulatory or hospital based, but in physician-based practices, the SUPV-Nursing would supervise Clinical Practice Lead/ RNs.

　　Responsibilities:

　　The Supervisor is expected to: 1. Be responsible for broad oversight of the department and serve as leader in the absence of the manager. 2. Assists in the day-to-day management of the department including assisting in staffing, supply management, policy development, etc. 3. Plans, develops and proceeds with education of new staff including development of employee orientation, preceptorship, and evaluation programs. 4. Lead efforts to assure regulatory compliance with core measures, best practices, performance improvement initiatives, and data collection and analysis. 5. Participates in regulatory work (e.g.: Joint commission team site visits, state surveys, mock surveys, etc.) 6. Analyze situations associated with process or system failures, works through RL reporting and Sentinel Event reporting. Assists with process change to help prevent these situations from reoccurring. 7. Lead and mentor unit specific staff, through patient experience initiatives, including Interdisciplinary Team Reports/Huddle, Patient Rounding, complaint management, etc. 8. Works with manager to roll out employee engagement initiatives, including engagement action plans and staff recognition efforts. 9. Provide formal and informal staff education and assist with competency development and assessment. a. Coordinate annual staff competency fairs b. Plan and develop educational sessions for areas of specialty. Either i. As an expert within their assigned department, or; ii. Provide various educational offerings as assigned, and based on organizational needs 10. Assist in the research, development, and implementation of care policies and procedures. 11. Analyze, evaluate, report, communicate, and implement emerging care trends. 12. Age specific standards: The individual in this position must demonstrate knowledge of the principles of growth and development over the life span of the patient. In addition, he/she must possess the ability to assess patient data relative to age specific needs and provide care as described in the department’s policies. 13. Collaborate with the healthcare team (nursing, providers, ancillary services and environmental services) to optimize clinical care. 14. Perform employee evaluations and competency assessments, including assisting the manager with infor, API, or other duties as assigned. 15. Provide complex patient and family education or deal with complaints. 16. Assist in procuring, scheduling, and assigning staff, using standardized acuity assessments. 17. Participate in Northern Light Health System IS activities in evaluating order sets, Joint Practice Protocols, and other IS activities as needed. 18. Communicate activities, functions, roles, and projects with key constituents. 19. Collaborate with Colleges and Higher education institutions to develop high quality, effective student rotations. 20. Maintain a safe environment for healthcare workers, patients, and/or visitors complying with NLH policies and procedures; review, document and address all incidents and safety violations within area of responsibility; report all lost time due to reported work injuries within 24 hours to local HR BP or Safety contact; support and facilitate open and non-punitive communication among NLH employees, non-employed healthcare workers, patients and visitors, reporting and addressing patient and environmental safety concerns.

　　Other Information:

　　BLS Required.

　　Competencies and Skills

　　Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

　　Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

　　Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

　　Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

　　Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

　　Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

　　Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

　　Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

　　Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.

　　Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

　　Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.

　　Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

　　Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

　　Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.

　　Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

　　Credentials

　　Required Registered NurseEducation

　　Required Bachelor's DegreeWorking Conditions

　　Potential exposure to diseases or infections.

　　Work beyond the regularly scheduled hours.

　　Potential exposure to hazardous materials.

　　Potential exposure to noise levels being uncomfortable.

　　Alternate shift schedules (day, evening, nights, weekends).

　　Position Supv- Nursing/RNLocation Northern Light A.R. Gould Hospital | Leader - Clinical | Full TimeReq ID null