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Support Service Supervisor
Support Service Supervisor-January 2024
Herndon
Jan 18, 2025
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Support Service Supervisor

  If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

  Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Herndon, VA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

  Job Duties/Responsibilities

  Supervise the day to day operations of the accessioning department

  Assist with preparation of laboratory specimens for analysis and testing

  Directly supervise, train, and mentor non-technical personnel of the department

  Monitor daily workflow in the lab and schedule adequate coverage

  Responsible for ensuring all shifts in the department are properly staffed

  Research and resolve any production errors while escalating when necessary

  Engage in continuous process and service level improvements

  Perform quality assurance checks to ensure efficiency and accuracy

  Prepare and maintain Quality Assurance records and documents

  Meet regularly with direct reports to provide coaching and feedback for their development

  Responsible for administering and managing policies and procedures

  Process and maintain payroll and personnel files

  Perform administrative duties as needed

  Requirements

  High school diploma or equivalent

  Associates or Bachelor's degree is a plus

  3 years of relevant experience; preferably in a clinical laboratory

  Prior supervisory or leadership experience is preferred

  Familiarity with laboratory operations as well as policies and procedures is preferred

  Strong computer skills and working knowledge of Microsoft Office

  Excellent communication skills; both written and verbal

  High level of attention to detail with strong organizational and prioritization skills

  Strong critical thinking skills with the ability to make decisions in a fast paced environment

  Ability to handle the physical requirements of the position

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .

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