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Support Engineer, Senior/Lead Sr
Support Engineer, Senior/Lead Sr-March 2024
Bangalore
Mar 22, 2025
ABOUT QUALCOMM
Qualcomm designs, manufactures, and markets digital wireless telecommunications products and services.
10,000+ employees
Telecom, Technology
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About Support Engineer, Senior/Lead Sr

  Company:

  Qualcomm India Private Limited

  Job Area:

  Engineering Services Group, Engineering Services Group > Support Engineering

  General Summary:

  Support Engineer, Senior/Lead Sr

  Job Description:

  You will be part of Qualcomm's Automotive Platform Systems Team in Bangalore, which is responsible for design, delivery and support of high-quality Chipset validation, integration and SW development platforms.

  In this role, the primary responsibility of the individual will be to work closely with platform design engineers in testing, troubleshooting, deploying, maintaining and supporting Qualcomm’s Automotive platforms. Support tickets raised by users of these platforms will have to be resolved by the individual – either on their own or in collaboration with adjacent functions (HW Design/Manufacturing/Test/Prototype rework teams.) Individual may work on multiple tickets at any point of time, so, systematic tracking and updating of status is expected. The environment is fast-paced and requires cross-functional interaction daily. Good communication, planning and execution skills are a must.

  Following are the required skills and experience:

  Ability to understand Schematics, component datasheets, BOM, Engineering Drawings

  Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework

  Ability to operate test equipment – power supplies, oscilloscopes and logic analyzers, protocol analyzers etc.

  Working knowledge in Windows required

  Knowledge of using JTAG debuggers preferred

  Working knowledge in Unix is desirable

  Experience in a support role and working with ticket tracking tools (like JIRA) desirable

  Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus

  Strong individual contributor who will work well in a team environment

  Good communication skills

  Qualifications:

  Minimum: Diploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance

  Minimum Qualifications:

  • High School diploma or equivalent.

  • 5+ years of experience with design, development, R&D, or similar experience in Electronics or related area.

  Applicants : If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport

  Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.

  Qualcomm is an equal opportunity employer and supports workforce diversity.

  Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

  To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

  If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

  EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

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