Home
/
Comprehensive
/
Supervisor, Residential Market Development
Supervisor, Residential Market Development-March 2024
Onalaska
Mar 19, 2025
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
VIEW COMPANY PROFILE >>
About Supervisor, Residential Market Development

  Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting the goals of soliciting new prospective customers.

  MAJOR DUTIES AND RESPONSIBILITIES

  Actively and consistently support all efforts to simplify and enhance the customer experience.

  Responsible for meeting and exceeding budgeted headcount and sales goals.

  A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others.

  Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.

  Recruit, interview, hire, and train Residential Market Development staff.

  Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.

  Possess the knowledge and expertise to lead, guide, and develop Residential Market Development Specialists in their role.

  Identify knowledge and training gaps within the Residential Market Development Specialist team and develop plans to address them.

  Be familiar with reporting and analytics necessary to drive and support business decisions.

  Collaborate with other departments and or support teams to achieve goals and objectives.

  Work allocated will consist of approximately 60% field work and 40% office work.

  Coach and follow Charter’s Sales Process.

  Communicate territory assignments to Residential Market Development Specialists.

  Monitor the payroll process and ensure timely and accurate approval of all commission payments.

  Handle employee relations issues, including performance appraisals, coaching, and training.

  Completes administrative tasks related to all sales activities and ensures their team does the same.

  Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in.

  Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.

  Prepares reports as needed.

  Perform other duties as requested by leadership.

  Required Skills/Abilities and Knowledge

  Ability to read, write, speak and understand the English Language.

  Excellent communication, interpersonal and organizational skills

  Possess strong technical and computer skills

  Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

  Ability to work outside for extended periods in any season and/or during inclement weather

  Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

  Must be able to work non-traditional work hours such as evenings and weekends

  Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

  Ability to complete documentation accurately.

  Required Education

  Bachelor´s degree in business or marketing or equivalent work experience.

  Required Related Work Experience and Number of Years

  2+ years of Outside Sales or related work experience.

  PREFERRED QUALIFICATIONS

  Preferred Skills/Abilities and Knowledge

  Knowledge of Direct Sales practices

  Experience with consumer education of products and services

  Knowledge of cable or telecommunications services

  Preferred Related Work Experience and Number of Years

  Sales Supervisory experience preferred - 0.5

  WORKING CONDITIONS

  Field and Office environment

  Outside field environment with exposure to inclement weather

  Travel as required

  #LI-NT1

  SDT410 2024-28040 2024

  Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

  A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

  Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

  Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
HV Battery Mechanical Array D&R Engineer
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselve
Manager APP- Ortho
JOB SUMMARY The Manager Advanced Practice Professionals provides direction and administrative leadership for Advanced Practice Professionals (APPs) in their defined geographic area and/or medical or
Software Engineer, Product
Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed
Cosmetologist / Hairstylist
PS SALON & SPAAre you a licensed Cosmetologist looking for a part time position with no nights or weekend schedules? We'd love to discuss this great opportunity with you! Looking for talented, Li
Front Desk Associate
Front Desk Associate Department: Retail Santa Monica Location: Santa Monica, CA START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2902452&source=29024
Registered Nurse (RN) - Operating Room
Req Number 86690 Job Description Transplant OR RN's have the potential to earn up to an additional $10,000.00 per year. We are seeking a highly skilled and motivated Registered Nurse to join our Tran
Director, Radiology Imaging UM Solutions
WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online app
Outside Parts Expert - 1st Shift (Monday - Friday)
The Outside Parts Expert (OPE) is a sales position. The OPE is tasked with generating and increasing retail parts sales to customers within their defined Area of Responsibility (AOR) and to all assig
production manager
production manager. fairfax , south carolina posted january 17, 2024 job details summary $115,000 - $130,000 per year permanent bachelor degree category computer and mathematical occupations referenc
Semiconductor Process Technician II
Principal Service Solutions is hiring Experienced Semiconductor Process Technicians that will be servicing and maintaining semiconductor equipment in a cleanroom environment. This is a long-term, ful
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved