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Supervisor Residential Market
Supervisor Residential Market-November 2024
Altoona
Nov 1, 2024
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
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About Supervisor Residential Market

  JOB REQUIREMENTS: Supervise the daily operations of a geographicallyassigned sales team that sells to our residential customers offeringbest-in-class services and supporting the goals of soliciting newprospective customers. MAJOR DUTIES AND RESPONSIBILITIES Actively andconsistently support all efforts to simplify and enhance the customerexperience. Responsible for meeting and exceeding budgeted headcount andsales goals. A charismatic and enthusiastic leader with skill andexperience in creating excitement and energy, building and leadingteams, and developing skills in others. Strong project management skillsand the ability to prioritize multiple tasks and initiatives in afast-paced environment. Recruit, interview, hire, and train ResidentialMarket Development staff. Set clear expectations and hold employeesaccountable when expectations are not met in a consistent and fairmanner. Possess the knowledge and expertise to lead, guide, and developResidential Market Development Specialists in their role. Identifyknowledge and training gaps within the Residential Market DevelopmentSpecialist team and develop plans to address them. Be familiar withreporting and analytics necessary to drive and support businessdecisions. Collaborate with other departments and or support teams toachieve goals and objectives. Work allocated will consist ofapproximately 60% field work and 40% office work. Coach and followCharter\'s Sales Process. Communicate territory assignments toResidential Market Development Specialists. Monitor the payroll processand ensure timely and accurate approval of all commission payments.Handle employee relations issues, including performance appraisals,coaching, and training. Completes administrative tasks related to allsales activities and ensures their team does the same. Has a detailedunderstanding of Charters product offerings and value proposition in themarkets they sell in. Maintains current, in-depth knowledge of themarketplace, including competition, and ensures relationships withcustomers, business partners, and co-workers are positive andprofessional. Prepares reports as needed. Perform other duties asrequested by leadership. Required Skills/Abilities and Knowledge Abilityto read, write, speak and understand the English Language. Excellentcommunication, interpersonal and organizational skills Possess strongtechnical and computer skills Ability to travel (including duringinclement weather) to and from assigned territories and companyfacilities using a reliable personal vehicle Ability to work outside forextended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer andcommercial communications devices (e.g., PDAs, smartphones, routers,modems, converters, and wireless devices), and computer softwareapplications Must be able to work... For full info follow applicationlink. EOE, including disability/vets ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/67541793D43445A7

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